Rating & Review Keseluruhan Cotton Sail Hotel Savannah Tapestry Collection by Hilton

Wonderful front desk and lovely valet. Condition of room was horrible. Paint spatters on furniture and fixtures. Floor dirty. Dirty linens stained duvet and bathroom condition was very dirty. Super expensive and not worth the money. Reserved a river view and not honored. Horrible stay. Hard to believe a Hilton Tpaestry.

Beautiful and location is perfect! Great staff. Clean and professional!

Location and view were fantastic!

I appreciated the kind staff, especially Shon! Great location with lots within walking distance.

Location great. Cleanliness of room was not up to par with this le

We stayed here for two nights and were impressed by the elegant hotel lobby and the professional service throughout our visit. Our room was stunning, with a beautiful view of the river, and we loved the thoughtful layout and stylish interior design. Watching massive container ships pass by was surprisingly mesmerizing—and thankfully, their horns didn’t disrupt our sleep. However, we were caught off guard the first night by the noise from the restaurant and bar directly above us. We hadn’t realized it stayed open until 11 PM and took another hour to clean up, which made for a restless night. Fortunately, Sandra from Guest Services stepped in and must have had a word with the restaurant staff, because the second night was wonderfully quiet. Huge thanks to Sandra for making sure the rest of our stay was peaceful and enjoyable!

Great location. Can be a bit noisy if it a weekend.. however Savannah shuts down at 10pm for the most part. Really great location outweighs all else. Friendly staff. Super awsome & amazing bed.. one of the most comfortable mattresses I’ve ever slept in!

Easy access to downtown and shopping

Right on the Savannah River. Upstairs people walked loudly, but otherwise great spot

The property was great, except for the roach that fell out of my wife's bathrobe when she went to put it on.

Parking was difficult, if you did not use the valet option at $45 per day. The location was convenient with easy access to river street attractions.

Perfect location close to City Market & the Riverfront. Rooms were spacious & very clean. There is a sports bar & a small eatery on the rooftop. Both overlook the river. We had drinks & appetizers at The Nest on the rooftop. Breakfast too. Food & drinks were very good & reasonably priced.

Moved to this hotel after four nights at the Thompson Savannah (fabulous hotel!) for work, as we wanted to be closer to historic Savannah. The hotel itself is old and is pretty run down. Our room, the elevators, common areas, and the hotel’s one restaurant desperately needs cosmetic work and to be refreshed. Our room was dusty and dirty. Surfaced cleaned at best. Chipped spackle patches and chipped paint on the walls. Paint on the very old wood floors. The bathroom walls have drip marks down them as well as toothpaste spray from others on the vanity walls. Hardware is loose on the shower door and bathroom doors. Lampshades were broken and there were several stains on the chair and ottoman in our room. Also, the hotel is located downtown and it is very noisy there. Cars blasting radios, delivery trucks, motorcycles, trolleys with speakers, boats, street performers - all are right below the doors/windows of the hotel.

Nice historic building great location;

The property and room was nice. The location was very convenient and the rooftop restaurant and bar had great options with a scenic view. The only cons was the $45 per day valet parking, and the floor we were on was noisy at times. Overrall it was a nice stay and I would stay here again the next time I visit Savannah.

The room had food crumbs all over the floor even the mirror on the wall was disgustingly dirty. We would have overlooked this but what happened in the morning was inexcusable. You have to use the valet for parking. He brought the car around, forgot to give us the key to the car, then we went to drive away and couldn't figure what we were hitting. He had parked it we got in to drive away and hit something. Got out and he had left the pylon in front of our car and we had to move it. Who does that?

Great location, friendly staff, a bit noisy.

The staff and restaurants were excellent. The room was clean but smaller than excepted for how expensive it was. Also, tge "balcony " was more of a fire escape. Standing room only for barely 2 people. My only other issue is the rates online while there were about 80 dollars less a day.

Great service. The room smelled and felt clean. No complaints. 5 stars

Hotel was a little worn and dirty but the view made up for it