Rating & Review Keseluruhan SureStay Hotel by Best Western Whittington Rend Lake

Rooms were clean. Beds were comfortable. Bird poop all over both entries. Not close to dining or shopping. Continental breakfast was weak!

Property is under renovation. The swrvice was good. Facilities were clean even thoigh construction seems to be on going. The breakfast was good, could have more options. The property has an issue with bird feces, it wouldnt be an issue, but it is built up by the front doors to the entrance of lobby

Good Hotel with a comfy bed. Moderately priced. No frills breakfast- nothing fancy. Cereal and toast, with a few bagels and muffins.

Nice, clean and fairly new hotel. However a little over priced and no breakfast offered. Just sugary cereal and stale bagels and apples. That is not breakfast!

The rating was 8.8 so we expected something updated. It was clean but the pillows were terribly hard and uncomfortable. The rooms were decorated in the 1970s as was the hotel. However, staff was friendly and the bathroom was updated as well. The carpet needs replaced throughout the hotel as do the drapery and entry.

Some of the property is is under a construction addition otherwise it’s quiet and convenient

Good place

It is right off the highway and close to the lakes and shopping and dining options in all directions

Nice rooms for a fair price. So refreshing to get a quality room without paying an arm and a leg!

Nice place off the highway. Clean. Safe. Cold breakfast. Nothing special. Great if you don't feel like driving home at night.

Very clean, nice rooms. Staff is very friendly and helpful if needed.

Convenient and affordable

Staff was friendly, its a quiet area.

I needed a good nites sleep bed was very comfortable on second floor new beds, they are going through remodel. I stayed first week of April. Very quiet not many quests, slow season.

ok place

Nothing super special but if you're just stopping to spend the night on a road trip, it was perfect

The property is extremely clean and comfortable!

For a quick overnight stay, it was ok. Had a pet friendly room so does show a little wear/ dated. Continental breakfast was ok. Door at end of hall for outside access not locked. People going in out the door can be noisy. Room missing TV remote ( given a different one from another room) and no hairdryer. Shower had shampoo, conditioner, and body wash dispensers which is nice.

GREaT staff!!!

The stay was very short. It was an overnight stay. We were in late and gone early. We liked the hotel itself. We did not eat the breakfast that was provided. But the room was clean and nice. However, the room was the bottom floor, the 1st room passed the check in/reception area. It did get a little noisy about 7 am but we were awake and getting ready to leave by then. We had gone to the murder mystery show at Pheasant Hollow Winery and didn’t want to drive home after drinking. Pheasant Hollow Winery is a definite must see!! Their wines never disappoint!! And, the atmosphere at the winery is the best!!