The hotel was in a convenient area. Very close to public transportation, malls, and 10-15 minutes away from city center. The lady at the front desk ( blonde hair, glasses) wasn’t very helpful when we had trouble turning on the electricity in the room. She didn’t explain to us we needed to put our key card into the slot to turn on the electricity. It took me 2 trips downstairs to get the right information from a young man at the desk and also a maintenance worker. This is something I feel like they should inform guests especially foreigners when visiting especially from North America where it’s not common as a courtesy. The room was clean but the walls were dirty. There were stains on the walls like food or other substances. Overall the hotel was good not excellent.