The hot springs and overnight guest lounge were nice. The hotel does need a remodel but the staff were amazing and super helpful, especially their English speaking staff. One in particular, he was extremely helpful to my elderly parents.
James
Liburan Keluarga
10,0
/10
Diulas 17 minggu lalu
Expedia Group verified review
Room very clean, staff very helpful
ARA
Teman dan Keluarga Liburan Keluarga
10,0
/10
Diulas 17 minggu lalu
Hotels.com verified review
아주 편안했습니다
hiroshi
Liburan Keluarga
8,0
/10
Diulas 17 minggu lalu
Expedia Group verified review
スタッフが良かった
Isabel
6,0
/10
Diulas 17 minggu lalu
Hotels.com verified review
Did not eat there.
akihide
Teman dan Keluarga Liburan Keluarga
8,0
/10
Diulas 18 minggu lalu
Hotels.com verified review
3回目ですが、便利で大浴場あるので満足です。また宿泊します。
Darren
dengan Pasangan
10,0
/10
Diulas 19 minggu lalu
Expedia Group verified review
Great breakfast, friendly staff always very helpful
Quite possibly the most welcoming front desk in all of Japan. They went out of their way on more than one occasion to make our stay as enjoyable as possible, and really showed they are passionate about the hotel and their guests. The onsite onsen was fantastic as well. It’s about a ten minute walk from the nearest train station, shin-omiya