High level overall. Especially from the staff in the reception. Serviceminded on a extremely high level and always fast respons.

Ganske fett hotell. Lyser gammel klasse. To supre små pools og fin utsikt. Vil så absolutt booke dette igjen.

Property was gorgeous, total old world elegance.

Great views and rooms.

Their breakfast was excellent, the staff were very attentive. Some parts of the property need maintenance. Not many shops or restaurants near the property. Need a taxi to get anywhere

Beautiful property with 5 star location and service. The staff is super helpful and we truly enjoyed our stay in Lisbon because of how welcoming and comfortable the stay was. Beautiful pools overlooking the entire Lisbon city center are a 10 star experience in my view.

Incredible stay

Absolutely beautiful hotel, loved the decor/rooms and breakfast was amazing. Location was perfect - a 10 minute walk up a steep hill from city but we appreciated being away from the tourist areas. Staff were very helpful and friendly, highly recommend.

The property was beautiful and impeccable. The staff was equally so. Great location. A sanctuary in the heart of the center. Highly recommend

Nice big room, weird not ideal location. Views were beautiful, pools were very cold. Service def lacking. Took us 2 hours to get our drinks and food at pool, lots of flies in hotel room. Some staff were rude.

This place is so exquisite that you feel like it is a resort. The staff are phenomenal and the whole vibe that they create is just perfect. Treat yourself to one of the best hotels you will ever have the privilege of staying. We almost had a flight get cancelled and usually we would be so upset. We were actually secretly wanting one more night at this magnificent property! Will definitely be back!!

We enjoyed our stay at Torel Palace Lisbon. We were upgraded to a suite that was beautifully appointed. The Manager went out of his way to make sure that our stay was exceptional. It was in a great location in the city. Wonderful restaurants were just a short walk away. I'd highly recommend Torel Palace Lisbon.

Amazing place to stay with a great view. Friendly staff and such a great location. 10/10 Reccomend

Dejligt personale

Härlig miljö

Great staff!

Incredible hotel and incredible staff. Close to everything but in a quieter area. Cannot recommend enough.

Clean room but there is some leaks at a window during rain storm but manageable. Other than that, the rest are great. Nice spacious clean room and bedding. Breakfast is nice and Ala carte.

The staff goes above and beyond to be helpful, kind and responsive.

Room great for family. We stayed in one of the apartments on the top floor. Kitchen 2.5 bathrooms. Great breakfast which was included. Staff is super friendly