Old building (to be expected in Ortygia) remodeled many, many years ago.
Pros: staff friendly (with one exception, below) and on-site 24x7. Showers fully enclosed & work well. Beds OK. Excellent breakfast including custom coffee service. Beautiful patio overlooking the bay, with grape arbor and drink service. Great location near southern tip of the island.
Cons: If you drive, valet service drives your car to mainland and needs 1 hour notice to bring it back. Rooms are small. "Art collection" consists mainly of crudely colored paintings featuring women with their chests exposed in various contorted poses.
PROBLEM: There was a really bad smell in the bathroom. Staff said this was a new problem, and it never happened before. Manager said that the smell is due to the water system in Ortygia and is there all the time. When we complained, he moved us to a smaller room and got testy about compensation.