Convenient location. Good food at bistro. No lift to get to room, and quite steep stairs. Poor soundproofing between rooms. Nice view of the bay.

The manager Tony is a real gem!

Easy check in. Plenty of off street parking. Access to Sandringham Hotel for Meals plus a drinks voucher and discount off meals. Room was super clean, good sized bathroom. Water & drinks in Fridge. Nothing to complain about.

Very friendly staff, basic room but they give you a few extras that are a nice addition

Convenient location with easy check in.

I loved the location, dining options, comfortable bed, view, complimentary items in the minibar, and the free drink and meal discount at the bistro downstairs. The only downside was the number of stairs to walk up in the accommodation.

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Loved the convenience for a nearby function we were attending. Receptionist was super friendly and informative. The room was comfortable and perfect for our short stay. Rooms are above the restaurant and bar and slightly noisy with people coming and going but very quiet once the venues closed for the night.

It was okay, stairs a problem

Loved being able to see the bay and the many things going on in the streets around the hotel. Really enjoyed the food at the hotel The stairs to the rooms are pretty steep and difficult to drag your suitcase up them. Not good for those more elderly or disabled. Need a lift. Unfortunately the people in the 2 rooms on either side of us didn’t stop talking and their doors banging closed as they visited each other to after 4 in the morning so sleep very lacking. Also the queen bed was too soft

Fantastic service from the young girl that checked us in & arranged our taxi.

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Dragging bags up two flights of narrow stairs. Limited dining - no breakfast

Location was great, just across from the beach, but that is about it as far as positives. Sheets were clean, but room itself and the bathroom were very grotty. We decided to use the complimentary drink voucher downstairs at the hotel, thinking that may be a better space than the room. It was filthy. Food scraps from tables over the floor, tables left uncleared with dirty dishes. I really wish I could say something more positive, but the whole place felt like it needed a deep clean and a total overhaul . . I thought / hoped that maybe we caught them on a bad day, but after reading a few reviews (my fault, something I should have done beforehand) it appears not. Sorry guys, but it was just yuck.

Floor had not been vacuumed there was broken up crisps all over the floor I immediately went down to reception. The guy came and vacuumed it himself. Overall very tired and grubby rooms The manager was informed and they offered 10% discount on food in their restaurant

Great area and we liked the easy access to the waterfront plus food options. BUT this property needs a whole lot of love to come up to higher standard. Especially a good spring clean, attention to aircon and some general updating overall for the accommodation. Alas, not a place we'll stay at again.

Easy stay. Worked well

Very handy location

Great staff.

We did enjoy the location very close to the rail station and parking right outside