Staff were wonderful and always very accommodating. Parking was always available and easy to find. The property had two pools, a sauna, and Turkish bath. The sauna was out of order during our whole stay but staff were always willing to turn on the Turkish bath for us. The property was very clean and food at the restaurant was delicious. Breakfast was included and always hot and delicious.

Beautiful friendly people. Rooms are clean., although older. the pool/sauna should stay open until 10 or 11 because by the time we would get back to our room after spending the day exploring the beautiful island it was closed. Very disappointed we only used the pool once in 7 days. Need a bit more variety of food at the breakfast buffet. The pillows that they keep using over & over again for different guests should be replaced or laundered for health reasons.

Wir finden das Hotel ist in die Jahre gekommen und der SPA Bereich ist auf der Webseite ect. deutlich schöner dargestellt. Das Hotel verfügt über ein Schwimmbecken und 2 Sauna, eine davon ausser Betrieb. Es hat wirklich nicht eingeladen dort zu verweilen. Wir waren etwas enttäuscht und wir können die Bewertung nicht nachvollziehen. *Kein verdientes 4-Sternhotel!!!* Das Frühstücksbuffet war ausgewogen und bot viele Sachen.

Staff was extremely helpful and super friendly. 17 Euro for the Breakfast is too much 20 to 12 Euro would be fair

Tudo muito bom e organizado. Atendimento muito prestável.

Amazing!!!! Would go again in a heart beat! But expensive

It was a buffet breakfast with lots to choose from, eggs bacon, sausage, cheeses, and lots of pastries and bread. Great coffee and very friendly staff.

La struttura è situata a Capelas, cittadina puccola in posizione centrale dell'isola di São Miguel. A 10 minuti dall'aeroporto in auto. Baricentrica per visitare ogni angolo dell'isola in al massimo 1.30h. Supermercato a prezzi convenienti comodo ma raggiungibile in auto. Pompa di rifornimento 24/7 molto vicina e utile per rifornire l'auto prima drlla consegna al car rental. Colazione buona.

Nel complesso un ottimo soggiorno: hotel moderno a Capelas, non lontano da Ponta Delgada, dotato di grande e comodo parcheggio (anche all’esterno della struttura), di piscina coperta riscaldata e spa inclusa nel prezzo della camera. La mia camera era ampia, comoda e pulita, con acqua minerale, tè e caffè rimpiazzati ogni giorno (molti pari stelle non lo fanno). Gentili ed efficienti i ragazzi alla reception. Unici nei il mancato riempimento dei vassoi per la colazione (bastava arrivare dopo le 9 per non trovare più alcune pietanze) e l’odore sgradevole del detergente nelle scale interne, ma sono dettagli.

I enjoyed my stay very much. The breakfast buffet was exceptional; pool and other amenities were very nice.

It was great and the staff were very kind

Beautiful location away from downtown, but only 20 minutes drive to the action, shopping and cultural surroundings of ponta Delgada. Front desk staff very friendly and helpful with any questions , beautiful surroundings of the mountains from your room very relaxing views.

Hotel tres propre, personnel agréable et service de qualité

Mon séjour à l'Hôtel Vale Do Navio a été tout simplement exceptionnel. Dès mon arrivée, j'ai été chaleureusement accueilli par le personnel, dont la gentillesse et le professionnalisme m'ont immédiatement mis à l'aise. L'ambiance de l'hôtel est apaisante, avec un décor élégant qui allie modernité et charme local. La chambre dans laquelle j'ai séjourné était spacieuse, impeccablement propre et offrait une vue imprenable sur la nature environnante. Chaque matin, j'ai pu savourer un petit-déjeuner copieux, composé de produits frais et locaux, ce qui a été un véritable régal pour mes papilles. Les installations de l'hôtel, notamment la piscine et le spa, sont un véritable havre de paix. J'ai particulièrement apprécié les soins relaxants au spa, qui m'ont permis de décompresser après une journée d'exploration des magnifiques paysages environnants. En outre, l'emplacement de l'hôtel est idéal pour ceux qui souhaitent découvrir la région. Les recommandations du personnel pour des activités et des restaurants locaux étaient précieuses et ont enrichi mon séjour. Dans l'ensemble, l'Hôtel Vale Do Navio est un endroit où l'on se sent chez soi, avec un service impeccable et une atmosphère chaleureuse. Je recommande vivement cet hôtel à quiconque cherche à vivre une expérience mémorable. Je suis déjà impatient d'y retourner !

Abbiamo passato una splendida settimana in questo hotel. Ha qualche segno di usura ma il personale è gentilissimo, la colazione è ottima così come i servizi. Ci torneremmo molto volentieri!

This was an average stay. Bed was comfortable, and breakfast was good. What was puzzling is that the hotel is not full, and we were assigned a room at the end of the hallway, where a power washing project was ongoing all day, which was very noisy.

Very comfortable room. Pleasant, friendly staff.

Bra hotell o fin frukost, men mögel o fult i badrummet, luktade förfärligt illa i rum (128) tror jag det var 👮‍♀️

We stayed at Hotel Vale Do Navio for 7 nights. We enjoyed our stay however there were a few things we wish we had of known before booking. Firstly the location, the hotel is a 20 minute walk to Poços where there are a few dining options however the walk to/from the town isn’t great. There are areas without sidewalks and the quickest route walking on a main road. Secondly, the only option for dining at the hotel for dinner is a buffet. As for the positives, the pool area of the hotel was great! The rooms were older but in good condition and there is lots of parking. Overall, we enjoyed our stay.

Beautiful hotel in the mountains I recommended renting a car but the taxi aren’t expensive