Very nice service, clean environment, pick-up driver with good driving manner, all of the facility keeps new. Private spa room is wonderful, the best enjoy in Japan ever.

Toilet a bit smelly

部屋食、露天付きでしたので、妊婦でも安心して過ごせました。お食事内容の変更も快く受けて頂けたのでよかったです。 またいつか行きたいです。

extraordinary japanese inn sprawled across the mountainside - the place goes back 400 years. hard to say which is more impressive - the traditional japanese buildings or the beautiful garden that links them. the views of the city and the surrounding mountains are stunning, and breakfast - all 12 courses - is not to be missed.

Very beauiful interior design, good fushion japanese meal and helpful staff

地方清靜，有免費停車場。亦有免費風呂，另外就近琴平名勝，從酒店後行山路步行往金多毘羅宮，可行小一大段石級。

Hotel is beautiful, staffs are very friendly, all facilities are clean and new. I have been to hundreds hotels and this is by far one of the best! Strongly recommended!

可能是之前去過一間3.5星的溫泉旅館比這裡好。用一個較貴價錢但整體都比下去，感到有點失望。和式私人露天溫泉房間小。溫泉水是自己用水喉把冷熱水調較出來，感覺不像溫泉。晚餐和旱餐一般，不算精緻，沒有驚喜。房間私隱度低，清楚聽到兩旁房間在浸泡的聲音和對話。入夜後在露台聽到遠方有大人和小孩以揚聲器說話。員工都很煩忙，感覺比較冷漠。寄了兩次電郵也沒有回覆。 最好印象就是酒Bar外的那張按摩椅。另外雖然訂不到非吸煙房, 而訂了吸煙房，職員說會為我騖除味，結果還可以，沒煙味。

酒店設計漂亮

while being very near to the temple, it quietly sits on it's own slope with an open view of the town. very well organized premise and onsen. Definitely a recommended place to stay.

お部屋は最高でした。 貸切露天風呂やその他のサービスもあって良かった。 次の日、金比羅宮に行く時間、車を駐車させていただて助かりました。

房間很美很浪漫，夜景美，而且房間很大很舒服。 不過因為是夏天，酒店蚊蟲較多。 早餐非常精緻美味。

非常舒適的房間。酒店環境很美麗。酒店員工很友善及樂意助人。尤其是在大堂工作及領我們到房間的尼泊爾藉員工。

スタッフも親切で丁寧。とても快適でした。

프리미엄방을 선택해서 그런지 방까지 전달해주는 가이세끼 요리와 직원분의 서비스에 감동했습니다. 정원도 너무 맘에 들었고 밤풍경을 보며 테라스에 있는 개인욕조에서 온천욕을 즐겨서 너무 좋았고 방에 있는 서비스 품목도 최상급이었습니다.

Ambiance typiquement japonaise, chambre magnifique, onsen parfait et petit déjeuner somptueux.

古い建物、カビ臭い廊下、接客普通、サービス普通、食事普通。 二度目はない。

好鬼靚 所有野，可以預多啲時間欣賞間酒店 琴平附近都幾多野玩 幾多野食 商店街ok好行！ 好想食埋佢個dinner 可惜full booking

The room is big and clean and the view is good! Got a public foot bath when you can see the stars Dinner was disappointing but breakfast was good! Insufficient parking space but its very close to Konpira shrine.

Nice scenery and relaxing. Like the lounge environment