Rating & Review Keseluruhan Feversham Arms Hotel & Verbena Spa

Great food clean rooms lovely spa really nice helpful friendly staff.

This is a wonderful property and unusual for a hotel with a spa. It is located in the market town of Helmsley which offers a great selection of places to wander to. The hotel has a range of rooms - this time we stayed in a spa suite and couldn’t fault it. A large entrance into a separate living area, a huge bedroom and bathroom with fabulous bath tub and separate shower. Breakfast was delicious with a range of options. The spa is included in the price too, which is another reason to visit this hotel. The outdoor swimming pool was heated to a perfect temperature which enabled us to spend time outdoors on both a cloudy, chilly day and one with wonderful sunshine. There are 4 heated experiences - I loved the salt steam room. The quirky lounge is another hit- instead of loungers there are a range of huge chairs and sofas with blankets - perfect for a chill and/ or an accidental doze! Love this place and can’t wait to come back.

Lovely, friendly staff. Took the dog and there was a bowl, blanket and biscuit waiting for her. Pool is to die for - warm and inviting. Dined out so can't comment on the evening meal, but breakfast was tasty. They allowed us to eat in the snug with the dog and even gave her a sausage, which was appreciated. The only negative I can think of, is that the pillows were on the hard side. The room was spacious and clean.

All the staff were very competent and helpful.

Food was really good, staff were friendly and helpful. Spa facilities were good. Would have given a higher score but the bathroom was sub-par with black mould in the shower.

Excellent hotel made even better by a free upgrade. It is located in the Town of Helmsley great parking as they have their own underground car park. The reception staff were very friendly and helpful. We were given a free upgrade to a poolside suit which was fantastic. The hotel itself is very well maintained and feels very comfortable. We used the hotel bar which was well staffed comfortable and drinks were reasonably priced. We had breakfast in the hotel which was excellent and the staff friendly and helpful. Will certainly go again.

Great

We have stayed at the Feversham 4-5 times. Staff not great, slow service in bar and restraunt.. not quite on it.. everything is looking a bit tired

Great last minute hotel to stay. Lovely little spa

Check in was very efficient with a little tour to help navigate our way around. Staff very friendly and helpful.Tasty cooked breakfast options plus fresh fruit dried fruit yogurt cereals and pastries. Spa facilities were lovely albeit the pool in February was quite cold.

Lovely hotel in the very quaint Helmsley - our suite with a balcony overlooking the pool and hot tub was fabulous and spacious. All the team were friendly, efficient and courteous and very responsive. Complimentary parking and plenty of spaces was very welcome- always a plus .

Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful. The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.

Very lovely Hotel. Staff were attentive and seemed to really care. My room was lovely. My only gripe is that I was cold in the Dining room and my room wasn’t very warm. It was a very cold weekend so hope that this is a little bit unusual. On the whole s lovely few days in a very lovely town. 👍

Nothing but positive things to say about our stay. I already want to go back

Second stay, fabulous

Staff very friendly however restaurant staff lacked knowledge about wine or details about the food on the a La carte menu. The a La carte menu was expensive & limited. The food was pretentious & quality didn’t justify the price. Wouldn’t have evening meal there again much nicer places to eat in Helmsley. Spa facilities were nice & free for hotel guests so an extra treat. Room was large & comfortable, bathroom was ok but starting to look like it needed a deep clean with mould building up a bit. Having said that it was a nice hotel & they were very accommodating about leaving the car in the car park before & after check in times.

Incredible stay - staff couldn't have been more helpful. Dog friendly room and facilities were beyond expectations.

Excellent hotel. Room was clean and spacious and comfortable. All staff were top notch. Facilities were wonderful, especially the pool and spa area. Perfect location being a very brief walk to the village centre. Beautiful walks nearby. The castle and abbey very close too. Lots to do and see in the nearby area. Best place we’ve stayed so far!

The room and facilities were excellent. The Service was generally very good, however staff were a little stretched at breakfast and quality of food and service suffered. Took a while to take orders, coffee request forgotten and toast burned.

Lovely stay, friendly staff & very clean room with tea, coffee, water & biscuits. Used the pool & (very!) hot tub, nice robe & flip flops ready for use in the room.