Nice hotel structure and pools, cleaning and staff help could be improved

The only issue is restaurant smell bad which make it very hard to eat there, and it’s definitely only for family with children not good for groups.

Excellent property. We had a family room which is 2 rooms one with a large double and another with 2 singles which are clean and good size. The food and drink options are excellent quality with lots of variety. The beach resort area has wonderful pools and a nice clean beach. In addition plenty of eating / drinking/ snack options at the beach aswell. We found the staff to be plentiful and very helpful. We had a very positive experience.

Das Personal war gut. Die Aufzüge waren die reinste Katastrophe. Man hat teilweise 15 min auf einen freien Aufzug gewartet

Ailecek gittiğimiz otelde 4 gece 5 gün konakladık ve gerçekten dolu dolu, çok keyifli bir tatil geçirdik. Hepimiz çok memnun kaldık. Özellikle otelin aile dostu olması büyük bir avantajdı; çocuklarımız çok güzel eğlendi ve tatilin tadını doyasıya çıkardı. Yemekler gerçekten muhteşemdi, çeşit ve lezzet açısından beklentimizin üzerindeydi. Personeller ise son derece ilgili, güler yüzlü ve yardımseverdi. Kısacası, her yönüyle çok memnun kaldığımız bir tatil oldu. Herkese gönül rahatlığıyla tavsiye ederiz.

Amazing hotel. Pools og rides for the children and a lot os opportunities for food. Clean hotel and rooms. The staff was very kind.

Unfortunately as a returning guest I didn’t feel very welcomed at all. The staff were very unhelpful and not once did I feel like I was looked after I sat for 30 minutes in the restaurant before anyone even come over to me to ask if I needed anything. I was let down a few times In the restaurant however most of the staff at the pool bar was lovely, it’s a shame I felt this way as the last time I was there the staff couldn’t have been more helpful and accommodating.

Harikaydı her şey seneye ailemi götüreceğim kesinlikle tavsiye ederim

We enjoyed our stay. The only disappointment was the food. Don’t get me wrong there were plenty of options. The only issue was we found it bland and it lacked depth of flavour. The lemon cheese cake for instance didn’t have the correct texture and no lemon flavour (some sort of jelly on top). The Indian cuisine seemed like a token gesture and there was no option to add flavour i.e. sauces, spices.

VeniVidi Önder tavsiyesi ile geldiğimiz otelde yemekler bölge ortalaması. İçecekler iyi. Deniz tarafı başarılı. Odalar eski :)

Let's put it this way... we are going back next year!

Lovely and kind staff! My kids loved every minute at the pool and beach. The main restaurant had a lot of variety and very fresh foods! It was way too noisy, Which made it difficult to relax while eating a meal. We tried an a la carte restaurant and that was delicious food as well as a quiet, peaceful atmosphere. Thank you!

Everything from the welcome package in your room to the food and the property was great. I highly recommend it.

We emailed in advance about vegetarian food, yet staff repeatedly claimed there were no special requests for us until we argued and they checked properly. Even after giving meal timings, food was never ready and we were left waiting. Rooms are not anything close 5-star standard. Beds were worn out and caused back pain. A broken key holder was reported but never fixed. Staff knocked once and walked straight into our room — completely unacceptable. Housekeeping vacuumed corridors before 9am, hitting doors and disturbing sleep. Poor organisation, poor privacy standards, and very uncomfortable stay. Would not recommend it.

Very good

The food and staff were exceptional, contributing to a truly wonderful experience at the hotel. I had a fantastic time!

Es war alles Perfekt

Mekemel

Superbe chambre, l’hôtel est très bien et avec de super équipements, le personnel charmante

Hotel is nice . Only problem we had was we didn’t get the room we booked and told they didn’t do two single beds in one room only to discover they did . Rooms weren’t cleaned properly.balcony door was broken didn’t shut properly.When enquiring about options and things to do Some staff were very rude . Food options were not that great on some nights. Constant pressure from vendors to have extra services and trying to push their sales onto you