Rating & Review Keseluruhan Hotel Colonial

No idea how this place even has an 8 score on here. In costa rica for a week with 4 different hotels throughout the country and this one by far the bad one. Lobby was cute but room was filthy. Old furniture that is scratched and beat up from the tables to the shelves. Super thin pillows and toilet paper. Walls had huge stains all over them. Nothing like the photos. Also the room doesnt seem to have AC, i turned it down to 20 and it never got cool, woke up in the middle of the night sweaty. I stood on the bed to feel the smallest trickle of air come out of a single vent. We went to take a shower and no hot water. Called front desk and they said they would check on the boiler, then a callback 5 minutes later they tell us its broken and there wont be any hot water. The breakfast was above my expectstions and thats because the night before was so bad i expected it to be on par eith the room. Would not recommend this place, and I've stayed all over latin america in all different kinds of hotels and hostels. This one not worth it in my opinion.

Excelente ubicacion

Places is beautiful and in a great location to be down town. Area around the hotel isn’t safe after dark but hotel does a great job to keep inside safe.

Disponizar mais toalhas, e a tv nao estava funcionando.

Bon petit-déjeuner, bon restaurant, très proche du centre-ville, parking extérieur sécurisé, reste un peu bruyant du fait de la cour intérieure et de certains clients pas très discret.

It was a good location, easy to walk to some of the major sites of the city.

Great staff and restaurant was amazing. Very cute property. Only problem was no hot water. We stayed twice with 2 days in between and it did not get fixed.

Comfortable and in an excellent location to explore San Jose. Friendly, efficient, comfortable bed and a good breakfast

The bed and the shower were very good. The breakfast was varied and the staff helpful. The pool was disappointing, it really is only for kids to play in. The location is good and the price is right!

Muy buena céntrica la habitación tenía una pared con problemas de mojo aparte de eso todo bien.

Parking was not available

Great

After some emergency surgery in hospial, as the result of a twisting hernia, I knew which Hotel in San Jose I wanted to come back to for spme R&R, having already stayed at the Clonial already this week!

Nice staff. Good breakfast included. In-house dining and a convenient restaurants with locally superior menus made this an easy choice for foodies who like to eat well.

Door was flimsy. Pool was advertised ridiculously with wide angle lens photo. It’s more of a plunge/dip to cool off in than a pool to swim. Tv was impossible to figure out or turn on.

Nice colonial property, but staff were not very helpful or welcoming

The staff was extremely friendly and helpful. The rooms do not have air conditioning but very comfortable.

The check in person was a bit inexperienced but courtous. The place is clean but all the furniture in the common areas are very dirty. And please put a reading chair in the room. Our bathroom was new and beautiful. The breakfast was delicious.

The positives: the breakfast was DELICIOUS! Friendly staff and clean environment. The rooms we were in did not have AC, although that was advertised. Be aware, it is an old hotel so only stairs (consider for luggage carrying purposes). Our first room would not lock due to a key being broken off into the lock but they were quick and accommodating and got us in another room.

Hotellet personligt, vänlig och lugn atmosfär. Rummet förmedlade enkelhet och lugn.