Rating & Review Keseluruhan Manoir D'Youville

The grounds and property is beautiful. That's where it ends. The hotel is a former convent for nuns. They do not advertise the following: Shared dual sex bathrooms AND SHOWERS with the crap thin school type seperators. NOTHING IN ROOM OR IN HOTEL FOR SERVICES. That means no coffee machine, fridge or microwave in hotel!! Unreal. Then no TV in room. Room very, very small. These services, or lack of, clearly should be advertised! Also I don't think many people enjoy dual-sex bathrooms and showers. Mind of important options when choosing a place to stay. Most front staff were ok but one older lady above and beyond rude. Location far from anything else so getting Ubers not easy, taxis expensive from this area as none close. Finally, I had to submit FLIGHT TICKETS ETC as they CHARGED my credit card 2 extra days after checkout! Unreal as when I called they said video showed you checking in room. lol It was cranky lady working at checkout and she took room pass card.--> during stay twice I had to go down to get card reactivated in system to open room door. Wouldnt even give a second card as the second time it really ticked me off. Avoid here, or at least know what your renting. Ok for cleanliness etc but no services is a major thing especially where nothing is close. There is a restaurant on the grounds, limited hours and a restaurant, cafeteria style, with very restricted hours. Both very expensive. Irs now a nature, ecological place

Manque d’insonorisation . Mais propre et très bon service . Mais pas du tout d’insonorisation

Extrèmement décevant! Je cherchais à me réserver une chambre a prix raisonable pour une courte nuit entre deux jours de chantier et je ne remarque pas l'indication SDB commune. Après être arrivé a un site éloigné de tout services, je réalise mon erreur en arrivant à la chambre et explique à l'acceuil que c'est innacceptable. L'hotel m'embarque dans un labyrinthe administratif avec Expédia pour prétendre ne pas pouvoir me rembourser. Je quitte l'hotel sans pouvoir y rester et je suis forcé de me trouver une autre chambre le soir même. Après avoir prétendu être compréhensif et communiqué avec Expédia, ils décide finalement de revenir sur leur décision et de me charger une chambre où je n'ai pas été.

Que dire? Vue sur le lac ? Non. Chauffage de la chambre ne fonctionne pas. Lit très petit pour 2 adultes. Peinture qui craquelle. Onéreux pour ce qu'il propose

Châteauguay est difficile à trouver. Pas de panneaux indiquant son emplacement pour ceux qui viennent du côté de Montréal.

Nice quiet location

That was exellent Service and everithing

Scenic…’more ameneties (eg tv in room) would motivate me to stay again. dw

A peaceful n restful place to stay, by the water. Well kept grounds with walking trails, near an apple orchard. Breakfast was complete; a good variety to choose from. Staff were friendly n helpful.

Was able to change our room Not satisfy about the one rented

Great location for me, shared shower and bath not an issue for me. Front Desk was very helpful - Ignas??

l’accueil et la gentillesse du personnel est exceptionnel! seul inconvénient douche et toilettes communes . le reste 5 étoiles!! très propre

It most certainly wasn’t clear on the reservation site that rooms did not have their own bathrooms. That needs to be much clearer upfront!!!

Everything that was there was clean and neat. However we were not aware that it was like a dorm situation with shared bathroom and shared shower rooms in the common hallway. The front desk staff was wonderful.

This property has no washroom inside the room. There are common washrooms and common toilets. It is very uncomfortable to stay without washroom, it looks like you are staying in dorme. Also no eating place around. I have to drive 25 KMs for food

Very nice

Pour un séjour de rédaction, tous les éléments sont réunis pour favoriser la concentration. Le forfait tout inclus permet de manger trois excellents repas par jour. L’environnement extérieur est magnifique du point de vu de la faune et de la flore.

Appreciated the quiet and outstanding location in saint-Bernard island. I liked less the lack of response by phone

Staff were not particularly friendly. Breakfast buffet was decent. Surrounding lands were quiet and overlook the water.

Comme ce n'était pas la première fois que j'y allais tout était parfait pour moi. Un endroit de calme pour les personnes qui aiment se reposer et de profiter de la nature.