Booked superior room with walk in shower,given standard complained and had another room second floor 40 stairs no lift.landing carpet threadbare in placestoilet flush ,seat broken.First day no bed made or clean towels, Second day bed made one hand & one bath towel for two people.Toilet roll ran out and replaced with half used roll.4 parking places for whole hotel.some of which were used by staff.Breakfast very limitedTables not cleaned and food not topped up always having to ask for something
When it came to paying the bill they tried to charge us for parking and local taxes, showed the booking form and they made adjustments.