Clean and comfortable

Room was nice

Staff were very helpful and friendly. There is a shoppers across the road if you need any essentials, very convenient.

Calls and emails are not answered there are very limited shopping and dining with walking distance

Nice and clean place. Convenient location with on-site parking.

Great location

Close to our event easy to get to

Clean

Clean room

Friendly, accommodating staff

For what was advertised and what I received for what I paid for, I was very disappointed. Not very clean, unwelcoming, loud. Would if was advertised as what it actually was and photos matching what you were getting, I would have stayed somewhere else, or expected a much lower rate. It’s not a terrible stay, just felt it was misrepresented for value of what was actually received

The staff was helpful and the amenities were at the level expected.

The hotel is great, just not very quiet. If someone goes down the hall you will hear them. The restaurant brings the hotel down, service was terrible

The room was clean but had some ants walking around. Expected breakfast included. The staff did they job but no very welcoming. Well located for our necessities

This hotel was in an excellent location for what I wanted The room was big and clean and staff were friendly and helpful. Would definitely stay there again

Clean room, friendly staff, not too busy

Supper was excellent

Kitchen was a nice benefit. Facility was clean and well maintained. Unfortunately, one television in our group of three rooms did not work well and a technician could not repair. Overall a very pleasant stay. Good location for our purposes.

We booked a room for the Victoria Day long weekend and overall had a pleasant stay in Ottawa. The price was reasonable, the room was clean, and the staff were friendly and welcoming. The room itself was comfortable enough for our 2-night stay. A few things could definitely be improved: the pillows were not very comfortable, the coffee maker didn’t work properly, and the lobby felt a bit dull and uninviting. That said, we still enjoyed our trip and had a good overall experience.

Helpful staff, restaurant inside was pretty good