Rating & Review Keseluruhan Holiday Inn Express Yopal by IHG

The rooms are small. If you don't tell the hotel staff, they won't clean the bathroom or take out the trash daily. The pool wasn't in service. They didn't have room service. There was no ice when we asked for it. It's supposed to be smoke-free. The man downstairs was smoking marijuana. I told the hotel, but they did nothing. The breakfast was average, always cold food. Very expensive for such poor service. I would never return

Employees treat guests like family and with respect and are very attentive.

Ha desmejorado en varias cosas, el aire aun en la noche,no enfriaba lo suficiente, reserva de 3 personas y no dejaron toallas para todos los huéspedes, pedimos la adicional y nos pasaron una pequeña que da la impresión ser de pies, en el restaurante las opciones de desayuno son limitadas; punto a favor, el convenio de parqueadero con Unicentro,

After 6 years of going there. I always get flight and hotel as a package and my gf stays with me. A room for 2, but now they charge her extra guest fee. Wifi was mostly rebooting. I don’t have a local mobile, so wifi was important. Had to sit in the lobby for something stable. Breakfast use to be really good. Is slowly going down to just basics. Was the first time I was really unhappy there.

La cadena me gusta, pero el hotel tiene muchas cosas que mejorar, en mi habitación me entregaron toallas raídas y deshilachadas, la luz del baño del espejo no servía, ya no dejan agua de cortesía.

Excellent hotel and The staff was very friendly and attentive.

Rien à reprocher juste la Décoration du restaurant qui fait plutôt penser à une cantine

Los colaboradores de la recepcion son inutiles, rudos y sin educacion.

Terrible attitude

Los ascensores en el segundo piso No funcionaban

Excelente ubicación

Fue una muy buena experiencia en familia, tranquilidad, comodidad y muy buen servicio. Mejoraría un poco la variedad en el desayuno no queriendo con esto decir que este demeritando la calidad de un muy buen desayuno que disfrutamos

Excelentes en todo

Un lugar limpio y agradable, los dos recepcionistas hombres bastante distraídos, y el parqueadero muy pequeño

Me gusto en lo general todo. Falta remodelar el loby.

Excelente en todo.

Me dejaron sin toallas durándote dls días

It was a pleasant stay, its a good location and staff was very attentive and polite.

I stayed with my family for 8 days in this property. Pros Service was impeccable. The pool was fantastic The A/C delivered the requested temperature. It is in front of a nice mall where you can get anything you need and the food court has very good choices. Points to improve Elevators. During our stay they were maintaining the elevators so moving up and down was a real challenge. Restaurant food was mostly good but quality was not consistent. For some reason the water on the shower does not drain quickly enough so you have to be careful to avoid water going out of the shower.

Very good place, I recommend.