On our second day of stay the toilet is not working. We asked there maintenance guy to fix it. There was also leaking on the ceiling probably because it was raining outside on that day. But still it shouldn’t be. And there are also mosquitoes in the room. The only thing I can recommend is their buffet because it’s cheap and the food taste was okay.

The cleanliness of the room and bathroom was okay but could be improved. The staff were so helpful. The breakfast was great. They have a wide variety of food options! The area is conveniently located in the heart of the city. The hotel was kind of old but was okay. Overall it was good for a good price!

Great staff. Right in the heart of the city.

The breakfast buffet was great! There was a wide variety of options! Staffs are helpful. The place was close to malls. However, it was a little noisy, I think it’s not sound proof. Could still hear the vehicles running. The room, I think needs upgrading. Overall it was okay for the price.

No breakfast besides buffet. The buffet was always very busy. The eating area was load and crowded. But staff was friendly

in the city of cagayan nearby malls and restaurants, friendly staff it was a quick check in :) very spacious rooms and beds. I will definitely be back. Thank you VIP HOTEL

Very clean

Hotel shows its age. There was a small cockroach in our bathroom, but I guess that it can’t be helped with a building this old and not as well maintained. The saving grace of our stay was the friendliness and warmth of the staff.

Absolutely loved our stay. the staff was wonderful, the room was clean, and the breakfast was delicious.

The staff are friendly and attentive. I love the buffet food.

It was a good stay.

So different from the online pictures . And the wifi doesn't work good. Tv's are still old but it doesn't matter. The room is fine but not so excellent .

The hotel reception is nice but once we were on our floor the atmosphere changed. There were places which has the lights off and it has a creepy feel on it. We asked for a room for 4 people and another double room. However we were disappointed to find out that both rooms are double standard rooms and they are just going to add 2 more beds. We don't mind that kind of set up if the other room is spacious enough to accommodate 4 beds. But that's not the case. The room was so small that it cannot accommodate the 4th bed. 2 of our friends ended up sharing on a single bed. There was only 1 slipper for each room and the hot shower in one room is not functioning. WiFi is weak in most areas of the room as well. We felt like they needed some renovation as some things looks ancient.