Rating & Review Keseluruhan Best Western El Sitio Hotel & Casino

Hotel viejo y sucio

Todo es viejo, sucio, muchas cosas no funcionan, como el agua caliente, internet. El gimnasio es asqueroso, la mitad de las cosas no funcionan y se le mete el agua cuando llueve. Tienen muchos pavos en la propiedad y son super ruidosos, definitivo no volveria.

Driving in/out during heavy traffic.

It’s a beautiful property which has seen better days. I was unable to get a cable signal on the tv. I asked the staff at the front desk for assistance and they said they would send someone to fix it but no one came.

Las instalaciones del gym necesitan una renovacion completa

Friendly staff

Property is “dated” and needs some maintenance work.

Shower head connection did not work. Unable to take a shower. Toilet plumbing whistled - slow leak?? Pressure priblem?? Had to turn off at the wall to sleep. Third stay at this hotel. This time was sub-par.

Property was well maintained with an open air restaurant bar area and pool. It was cozy and serene. There was also a well maintained children's play area as well as strolling area. It was a bit noisy due to location on a main highway and nearby nightclub on weekends.

Pizza was great. Beautiful pool with resort feel Peacocks on site

Great swimming pool and gardens.

Nice pools with a bonus of all the wild life including peacocks walking around.

Shower head of the room was damaged also notice that some of the workers around the breakfast area not polite.

The location was perfect with a nice strip mall next door. A bank, grocery store, and restaurants a short stroll away. A fridge would have been a bonus but the onsite peacocks made up for it

I missed not having a little fridge in the suite , I liked breakfast included and the beautiful nature around the areas with birds (peacocks) all over mating and having a concert 😉😊

The only thing is about the peacock they make a lot noise my first night it was a nightmare I couldn’t sleep at all I know they are beautiful but they make a lot of noise at night but the hotel is really nice

Great place to stay, comfortable, kind service, very clean and accommodations for persons with disabilities.

Easy access to the airport

The hotel was quite dated and not very clean in the room. The bed was hard and there were ants in the bathroom. The pool also looked dirty when we walked around it at nighttime. I know this is a tropical location but it was by far the disappointing accommodation of our trip. The woman at the front desk was great and very helpful though (we had an early checkout and she made sure we had some food to take with us). The location also is good - we went for supper at a taco place at a nearby strip mall and it was delicious.

Nice, simple, easy and convenient.