It was horrible. Nothing was as advertised. Unclean, an uncaring staff. The windows didn't lock. the room was up 3 flights of stairs so dark you couldn't see during the day. And they kept turning the lights off. no breakfast unless you get up at 5 am

Nothing was as advertised. No shuttle. No breakfast most days. Windows didn’t lock. No cleaning. Bathroom stunk. 3 flights of stairs to our room. 4 flights to dining room. No help with bags. About a half mile uphill walk. Everything on Expedia was a lie.

Two night stay while we were getting ready to see Machu Picchu and then coming back from there. COmfoy and easy walk from the train station and then to the bus stop for the ride to Machu Picchu. It is very damp in the jungle, so it was difficult to dry our clothes and towels in the bathrooms, the breakfast was ok only. But this hotel served it's purpose certainly and they responded when we needed something and tried to help us fix any problems we had. I would recommend this hotel.

Very clean and modern for such a remote location. Rooms were updated and the hotel is close to everything.

去過二十幾個國家 住過最爛的飯店QQ 但要便宜就只能委屈一下 但要有心理準備 廁所幾乎沒熱水 棉被不會熱 睡起來非常冷 要有把羽絨衣穿在身上睡覺的覺悟 廁所地板超級超級噁心 黏黏的像沒洗乾淨 房間沒暖氣 吹風機 要有非常冷的準備 早餐只有牛奶好吃 實在爛到絕望

les employés sont serviables et ont donné de bons conseils pour les heures de départ pour le Machu Picchu. Storage disponible. Un peu bruyant par contre mais cela semble la norme dans cette région (mur pas très épais). le rideau de douche de ma chambre devrai être néanmoins changé.

This property was clean and had a "help yourself" kind of atmosphere. Staff was friendly but did not speak much English and we did not speak much Spanish. It was a different place but the price was right and you get what you pay for.

I went as far as the reception desk and left. My message to the property hours prior to arrival was unanswered. The location and condition of the property were poor. Choose other options.

Un passage pour une nuit pour être sur place tôt le matin pour visiter le Machu Piccu. Très propre. Personnel agréable. Petit bémol sur le petit déjeuner proposer à partir de 4h30 mais qui n’est finalement pas prêt à l’heure indiquée... Mais très bon rapport qualité / prix avec une superbe vue en étage élevé!

This is an inexpensive option among several in Machu Picchu. However, the nicely tiled hallways and stairs are perfect for reflecting noise all over the place. Plus, checkout is at 9:00, and the hardworking staff gets going at about 4:15, turning on hall lights, which shine right into the rooms. If you need a very early wake-up, this your spot. The staff is very good.

Hotel was a bit dirty and damp in the room but was sufficient accommodations for our group of hikers.

O quarto era pequeno com Janela big brother para o corredor, pouca privacidade. A janela do banheiro dava pra janela do quarto do vizinho. O Chão não era de carpete e super frio. Fomos com o intuito de dormir e acordar cedo para ir para Machu Picho, as 23hs começa um barulho insuportável vindo da parede e ecoando por todo o quarto, na certa a água descendo pelo cano de algum chuveiro. O Hotel aparentava estar vazio, mesmo assim nos colocaram no quinto andar, cinco lances de escada para subir. O hotel fica escondido, difícil de encontrar e num lugar muito alto, se prepare pra subir muita escada. Eu sei por outras avaliações que existem quartos com vista e melhores, mas se hospedar lá é uma loteria, não recomendo a ninguém.

There's no airport shuttle as stated on Expedia. When I called immediately after to plan with the hotel and they advised me there is no airport shuttle, I advised I will have to cancel. They said to give them a few hours to talk to Expedia and confirm site states there is an airport shuttle and that they will refund me. Then they refuse to pick up calls or respond to my emails,m. I even provided them screen shots of the site stating they had an airport shuttle. They declined my refund and made up to Expedia that I waited a prolonged period of time for a refund and kept my money. Shady people

Atendimento e estrutura boa (prédio novo), porém as condições deixam a desejar. Faltou água quente no dia de nossa estadia, café da manhã também deixa a desejar.

The room is ok but what really dissapointed me to was that the bathroom is horrible, old, a lot of humidity and the worst thing is that the shower don't have curtain and all the water goes out and fill all the bathroom with water. I will never recommend this hotel.

Breakfast was very good

This was a last minute reservation. The staff was very accommodating. Very comfortable accommodations. Breakfast was generous!

Este hotel no vale la pena... el olor de moho y humedad sin ni siquiera un solo ventilador... tan rancio que era dificil aspirar. Aunque los precios bajos y fotos muy buenas, al llegar en fin no pudimos hospedarnos en este hotel y tuvimos que hallar otro... NO SE RECOMIENDA...

O hotel fica em uma rua de dificil acesso, o quarto nao tem ventilação pois a janela fica no corredor, limpeza precária e cafe da manha ruim.

Thanks a lot