Rating & Review Keseluruhan Holiday Inn Express HUTCHINSON, an IHG Hotel

The rooms were very clean, the staff very friendly and helpful everything was great a really great place to stay.

It was close to the hospital and the front desk staff was very friendly when checking in. We will be back!!

Ff

Our bathroom had 2 lights burnt out and the fan barely worked. The tv wouldn't work. Went down to the desk where I was given a new remote. We followed all the programming instruction, but still nothing worked. Could turn the tv on and off and control the volume, but NOTHING else worked.

Prompt ans friendly welcome at check-in. Breakfast was understaffed and food was not available and had to wait on due to staff working multiple locations.

We were staying 3 days - on day 2 while getting ready we had a maintenance man walk into our room with a key and walk in on us and gave NO REASON just said maintenance and left. We called the front desk and she had no idea why he would have came by but did admit it was the maintenance guy. We asked for a manger to call us and were told he was away for the weekend and would call us Monday and it’s been 4 days since Monday and the manager never called.

Overall good experience

Breakfast was good!

Overcharged - tv didn’t work - dirty - fridge didn’t work

Overprice location for a Holiday inn. I guess is because all the work is taking place in the area.

The staff was friendly. The breakfast variety was excellent and the room was clean. I really don't have any negative comments other than they had to switch our room from or original booking.

Nice hotel! Clean and quiet

Good stay. Friendly employees. Good breakfast. Small hot tub but was just what we wanted to relax after a busy day. My only complaint is just petty. There was only one elevator and it was a bit on the slow side. But this is coming from a person with little patience so not really a big deal.

Well run, the person at the front desk was very well organized

Hotel room was a mess, it needs better maintenance and cleaning. Not up to Holiday Inn standards.

The entire experience, maybe even the entire town is mediocre at best.

The mattress just had a really low spot on one side, more like a hole that really sunk, so gave the 4 star rating. It was bad enough that the mattress should be replaced

The property was very clean and we had a lot of room. Very nice

Yo

Great staff, very enjoyable stay