Utmerket

The hotel was well located and away from the busy roads - 10 minute walk from the train station. The room I had booked with a balcony was not available the first night and the one I received was small, definitely not 30 sq meters as described. The second room was much better with a view of the city and larger. Bed was confortable and shower had very hot water and lots of pressure. Breakfast was good and plentiful in the mornings. However, there was no wifi in the room as in the description. Wifi was only available in the lounge off the lobby. Also, there was loud music from the restaurant that could be heard every evening from my room till 23:00. Finally, I was overcharged for the taxes, which were supposed to be 13.3 dirhams a night as incicated in my reservation. However, they chanrge me 20 dirham a night.

The hotel was quite good, very clean and comfortable. The breakfast was very delicious with lots of options. The staff was also was very friendly and nice. The only drawback was that room had very dim lights which made the room quite dark at night

No me dieron mi cambio cuando pagué

Très belle chambre, très bel établissement, personnel agréable

Oui. Personnel tres courtois

Huone oli siisti. Henkilökunta asiallinen. Huoneessa olisi voinut olla valmiina vedenkeitin ja mukit. Nyt ne sai pyytämällä.

Clean and comfortable Nice breakfast Pleasant and helpful staff

Super friendly hotel. 300 yards/metres from the train station. Buses from the train station will take you to the mosque and the market. Taxis always available at the hotel. Staff are fantastic and speak several languages. At least 3 restaurants within 50 yards. Memorable visit to Marakesh.

Erinomainen hotelli hyvällä sijainnilla Marrakechissä.

accueil chaleureux, personnel aux petits soins

良かった

Staff

The Staff in the recption was professional Specially Mr Hicham was Amazing & he made our staying 3 night very pleasant, Thank´s Hicham!

bon petit dejeuner

Great stay, 300 steps or so from the train station, spacious and clean room, air con/ heating worked without issues, shower was great with very good pressure. Staff were super friendly and professional. Pool was clean, and breakfast was decent. Would come back again insha'Allah.

Plus: Good location if you arrive by train or Supratour bus and want to walk to your hotel. Hicham (staff) was very helpful and attentive. Transfer to the airport worked well. Minus: cockroaches in the bathroom.

An excellent stay with friendly, attentive staff.

The Front Desk service was average. They were not very keen at assisting. The rooms are basic but fine although our room was not serviced during our stay (5 days). The safe was not working and there were no attempt to fix it by the property. The breakfast is ok, but no fresh food available (fruits). The spa was good, great service and friendly. If you are looking for a basic hotel, with a pool, walking distance to many places this is a good choice. We were charged the stay taxes in Euro ($4 Euros per day) by the hotel although Expedia quoted it in Australian dollars (AUD $20), therefore, cost was much higher due to the exchange rate.

Excellent accueil - restaurant très satisfaisant