Can't have a better location than this! The hotel is located right on the main square in front of the cathedral. The restaurant has a balcony that overlooks the square/plaza and provides beautiful views. The breakfast buffet was great, and if you need a break from it all, you can make your way back for a sweet treat or full meal later in the day. All the great points of interest were within walking distance, and the staff was very helpful- definitely would stay here again.

It was a clean hotel and the staff was very friendly and accommodating. My only criticism is that the room was small and it was noisy being right next to the plaza.

The location was super convenient…right on the Plaza! The hotel staff was exceptionally helpful. They arranged airport transportation, held our luggage and even helped us navigate out of the area during a very busy festival. We were very pleased with everything about this hotel.

The hotel is very nice and good breakfast. Bathrooms are very small. Good location but since it’s right off the main plaza, it does gets noisy early morning

Es un hotel frente a la plaza de armas para el Que es sensible al ruido no se lo recomiendo . Pero en general es limpio y su té de coca disponible para 24 horas

Espectacular, pienso que es el mejor hotel en Cusco tanto en ubicación, servicio al cliente y facilidades! Lo recomiendo!!

I had an amazing stay at this hotel! The staff were extremely nice and helped me arrange airport pick up and they were able to speak both English and Spanish. I really enjoyed the room service as well as the view from the café overlooking the plaza. In my opinion, the best view in the city from a hotel! The only thing I didn’t love was the shower temperature changed often and I was constantly needing to adjust it. But given the history of the city and the older infrastructure at times and it’s completely understandable. I would highly recommend this hotel to others with the location being unbeatable!

Under sink needed cleaning.

Beautiful place…..as long as you don’t mind being in the middle of the party that can go all night.

The room was clean but the toilet flush/water was weak. The shower drain was slow. It’s on an excellent location, walkable to all of Cusco’s great restaurants, shops, ruins and cathedrals.

Staff was wonderful throughout the hotel. We very much appreciated that we got a room towards the back of the building as the hotel is located in a lively area where celebrations go on until the middle of the night. The location is great, right in the center of everything. The bathroom could have been a bit bigger. There was not much room to put our toiletries out. Breakfast was great. In addition to the buffet, we were able to order additional dishes like pancakes, eggs, etc. People like to sit at the narrow balcony for breakfast, lunch, or dinner to watch what's going on at the Plaza de Armas while eating.

A localização do hotel é excelente, em frente à Plaza de Armas, o que torna a estadia muito prática. Também merecem destaque as cortesias diárias de água e chocolate, além do chá e das balas de coca disponíveis na recepção. No entanto, alguns pontos precisam de atenção. O café da manhã é limitado e, durante os dias da minha hospedagem, não houve reposição dos itens. No apartamento 206, o aquecedor não estava funcionando, mas foi trocado após solicitação. Ademais, algumas lâmpadas do quarto estão queimadas, o que deixa o ambiente escuro, especialmente por haver apenas uma janela voltada para os fundos do hotel. A fechadura do banheiro também apresenta problema e não tranca; quando a porta do quarto é aberta, a porta do banheiro acaba abrindo junto. Outro ponto importante é que, ao abrir a janela, entra cheiro de gás no quarto. No geral, a experiência foi razoável pela localização e pelo atendimento às solicitações, mas há questões de manutenção e estrutura que precisam ser corrigidas para proporcionar mais conforto aos hóspedes.

El hotel tiene la mejor hubicación, la habitación es cómoda y todo muy limpio. Tiene una hermosa vista de la Plaza desde el café. Si no puedes dormir con algo de ruido debes considerar la hubicación porque se escuchan los carros que pasan por la plaza. No fue algo que me incomodara.

Location is excellent. Lots of activity in the Plaza de Armas. Rooms clean, restaurant good but weak WiFI.

Hotel is right at the corner of Plaza de Armas in the center of Cusco - great location and property is well-kept. Staff was very helpful and professional and the breakfast buffet was wonderful with pastries, eggs, sausage, fresh fruit and juices. It was particularly nice of them to store our luggage after we checked out while we visited the Amazon for three days.

Perfect location if you want direct pick up for tours and also walking distance to food and shopping.

Great staff. Awesome room location. Pleasant waiters in the cafe.

Best things were its prime location and that they had a small restaurant on the second floor with an open air balcony facing the busy plaza. The bed, bathroom, and other parts of the room were okay.

Great balcony in the dining area that overlooks the main square. Room was clean and shower was hot. Great and convenient location.

I had a very unfortunate checkout experience. First off, I had an early flight and needed to leave at 5:15am. Came down to find the front door padlocked and no one at the desk. Someone did come out. Next, I needed to give them my room key to leave. I thought I’d left it on the desk in the room, so he went up to find it. He said it wasn’t there so I went up with him to find it. Key not there. Also not there was the money I left for housekeeping. Basically he’s not letting me out of this padlocked hotel without the key so I offer to pay for it. He says fine but he has to call his boss and find out how much I need to pay. Boss doesn’t answer the phone. Mind you it’s 5:30am at this point and I need to make my flight. Finally I found my key in my pocket and he un-padlocked the door and let me leave. Being held hostage really ruined the stay for me.