Rating & Review Keseluruhan Montana Lodge & Spa, by R Collection Hotels

Nice hotel with good restaurant and friendly staff. Love the room, the view, the food, the spa and the service.

Hotel molto bello e curato. Il personale super gentile e disponibile… lo consiglio perché ne vale veramente la pena.

The rooms are beautifully decorated and very clean as are all of the public areas. Very attentive and polite staff throughout our stay in all areas of the hotel. Breakfast was extensive with extras available from the kitchen. We ate in the restaurant one evening and the food was fabulous. The bar very comfortable and welcoming. We used the spa and again it was clean and an experience to enjoy. Absolutely recommend a stay here.

Hotellipalvelu ei vastannut viittä tähteä, se oli kasvotonta, henkilökunta oli liian kokematonta, ei vastaa 5 tähden palvelun osaamista. Oli erikoista, että spaahan piti varata aika joka päivä ja esim. yritimme varata aamulla klo 9, mutta se ei onnistunut, koska spavastaava tulee vasta klo 10. Sovimme, että hän varaa ja saamme tiedon kun tulemme rinteestä. Ilmeisesti vastaanottohenkilö ei ollut muistanut tehdä varausta koska kun palasimme ip niin meille ei ollutkaan vapaata spa-aikaa. Käsittämätöntä että heillä ei ole reaaliaikaista varauslistaa aamulla. Tarjoilijat olivat nuoria ja puuttui sellainen mukava kohteliaisuus ja ilmeni organisointikyvyttömyyttä, samaa asiaa hoti monta. Huomasin, että aamiaisella he pyyhkivät samalla rievulla istuimet ja pöydät, näin kävi joka aamu. Munakokkeli oli kylmää, jugurttikulhoja sai pyytää kun oli loppu. Tilasin pannukakkuja ja ne eivät kyllä olleet juuri tehtyjä, vaikuttivat kaupan valmiilta pannukakuilta. Muuten aamiainen oli hyvä. Ravintolan illallinen oli todella kallis ja niinpä me ja monet hotellin asukkaat illallistivat kylän ravintoloissa, muutama hassu oli ravintolassa. Baarin yhteydessä sai hivenen edullisempia aterioita. Siivouksesta: huoneet olivat ok, mutta käytävät huonosti imuroitu, samat roskat, nukat viikon ja nurkat pölyiset, sama hiekkakasa rappukäytävässä useita päiviä Yleisissä tiloissa olevassa naistenhuoneessa, skiroomin lähellä, saippua oli loppu useita päiviä kunnes pyysin.

Lovely pool. Would have liked a bath, but not available even though our friends had one (and they didn’t ask for one, whereas we did)

The receptionist at the spa was amazing and the woman who did my massage was one of the best ever! I would look for somewhere else to eat than the restaurant on the premises. it was awful, the manager and staff were not professional. They added bacon to an item that didn't mention bacon at all. Bacon makes me sick. They were incredibly rude.

È stato tutto perfetto

Posto meraviglio e staff davvero eccellente.

This was a wonderful spot to stay in VA. I would recommend and stay again. Only issue was our time there was too short.

Servizio a tavola a colazione sotto standard(ordinazioni dimenticate sue mattine su tre). Pulizia stanza: eravamo 3 adulti( figlio ha 23 anni) e nonostante la richiesta alla reception per terza tazza, terzo bicchiere, ecc, mai ricevuto.

Wonderful hotel. Service is excellent, the breakfast buffet a dream. Facilities new and clean, the garden quiet and relaxing. I wish they had a proper outdoor pool and it would be just perfect

Modern, elegant property with everything available to make it a most comfortable stay. Loved the indoor pool as lovely to unwind at the end of the day. The staff were very welcoming and very attentive especially at breakfast and dinner. Will come back again!

L’ensemble du pers est très sympathique et disponible

People who work at the hotel are super sweet and helpful. The hotel itself feels like a big chalet, chic and cozy. Really home away from home. Even the short drive to gondola didn’t bother me as it was organized and smooth.

We had an amazing time at Montana lodge. The level of service is excellent and we were made to feel truly welcome. The front desk staff were incredibly helpful in organising restaurants, ski hire, lessons and lift passes. We shall return!

Abbiamo soggiornato una notte in questo hotel. Il soggiorno è stato piacevole e la spa molto bella anche se non molto grande. La camera spaziosa, pulita e bellissima con un terrazzino molto piacevole con vista su giardino e montagne. Garage disponibile in loco senza pagamento extra. Molto comoda la possibilità di poter usufruire delle bibite del frigo in camera senza dover pagare i soliti sovraprezzi esagerati. Per quanto riguarda la colazione buona ma non eccezionale.

Väldigt trevligt hotell och bra personal. Frukosten är mycket bra. Ett hotell som man återvänder till.

Beautiful location, nicely decorated. Very friendly staff

Lovely modern hotel with beautiful views, great service from all the staff, the spa was amazing after a day on the ski slopes. The shuttle service to the gondola and back to hotel was very efficient.

My husband and I first stayed at Montana Lodge and Spa 3 years ago and left being thoroughly impressed. This time around though feelings have changed. Upon arriving this time around we felt the staff were a little clumsy, eager to impress but without knowing exactly how to go the extra mile. Do not misunderstand, the hotel is set in the perfect of settings. The rooms are cozy and the views amazing! The food is excellent! The pasta is exceptional and the tiramisu is the best I ever had! the Spa on the other hand, although with spectacular views was a little smelly (hamam and sauna) and the private spa we booked was not ready on time and the jacuzzi was dirty, so we didn’t use it. We were not charged, however considering I booked a service and complained I would have expected ‘apologies madame, please have a coffee/ wine/ parking/ whatever on us’ now this would go the extra mile, especially for the rate per night! Continuing on the parking... is there really a need to charge 17 euros per day for the parking? Honestly where else can guests park in the middle of the mountains! If you need to coats to be covered, hide it in the rate. All this being said, we would still stay again... I just hope the hotel manager reads this and ensures they and their staff understand what it actually means to go the extra mile!