No hot water. Egress window opened into a wall. No wall cloths. Awful, lumpy bed. Cockroaches. It's really indescribable. We needed a safe, clean, comfortable place to rest and clean up during a stressful travel delay, and we ended up in what felt like a third world sit com. I'm very disappointed that Expedia allows places like this for booking.
The staff was lovely. We are freaked out, sore, dirty and exhausted. I never want to book through Expedia again after this experience.