L'accueil est très bien.

👏

Pas satisfait du buffet et cocktail de bienvenu ☹️

Clean room,excellent staff,nice environment,breakfast very good.thanks to Berline and Farranie for taking good care of my stomach every day

Nice

Nice

Oui

Le service des chambres est très négligé. Il s’en fou du confort du client. C’est peu recommandable

It's a combination of modern dining surrounded by nature. Lots of trees and plants. I love it

Everything was perfect..

Breakfast really needs some work. The quality is lacking.

Hola, Les escribo porque quiero hacer una reclamación y no se cual es la via. Hice esta reserva Itinerary: 72581895028499, que es la que se puede ver en el mail. Dicha reserva se pagó atreves de Expedia con la tarjeta de crédito. 14/06/2023 00:00 TRANSACCION MOTO PAIS NO UME EXPEDIA 72581895028499 877-903-00WA Liquidado -263,8 EUR 14/06/2023 00:00 COMISION COMPRA MONEDA NO EURO Liquidado -7,91 EUR Unos días más tarde fui al hotel y tambien me cobraron la estancia: 20/06/2023 00:00 COMPRA INTERNACIONAL LA RESERVE PETION-VILLE Liquidado -289,14 EUR 20/06/2023 00:00 COMISION COMPRA MONEDA NO EURO Liquidado -8,67 EUR Les rogaria me informen cual es el modo de hacer una reclamación para que me reembolsen el gasto. Gracias Gilda Klett

I like everything l, except for the shower. They stopped the water and turned in back on, on their on time. I didn't like that. Otherwise everything was wonderful.

I will not go back. The food is good even though you don't have a lot of options but it's alright. There's plenty of vegetation which is great and the place is pretty quiet. The room was ok (my main issue being with the sink). The staff is not the most welcoming nor the friendliest but they'll listen to you, i guess that's great. As for my experience: BAD. I was not warned that during the night there would be no AC. Almost suffocated in the middle of the night. The ceiling fan was not working either and they did not think to check this detail before giving me the room. I had to open the windows and surprise, surprise was attacked by mosquitoes. If you're the type that searches best value for money I would definitely not recommend. You can just spend 20-25 dollars more to get a much satisfying stay in some, not too far, other places. You can even pay a bit less to have a better room elsewhere if outdoor spaces are not very important to you. If you're not that type of person, then give it a try. Maybe your experience will be better than mine or not. Either ways, I wish you good luck.

Great Staff. Great Service. Nicest place.

Stay was great but the foods are too expensive

Property is not at all as described online.

The hotel is nice and clean. It nestled in a tropical forest setting. The staff is friendly and the food is good. Great place for one on one business meetings. Removed from the hustle and bustle of the city. we love this place.

The Tranquillity and enjoyed the service by very friendly staff.

I like the atmosphere & the location! I didn’t like the facts the air conditioner was leaking over the bed, told the front desk the same night I got in, and the next morning.it took them 24 hours later to change my room, after I kept complaining to them, also they’re only one tower in the room, I advise them as well. They respond to me was their in the laundry. Didn’t get a new tower till a day later! Not good. Price of the food & drinks are too expensive, it’s ridiculous!