I’m planing to call Expedia for refund for this facility. Room had no ac control (it was the hottest day ever), room smells pee and no refund for breakfast nor change to dinner even they are same cost.
Samantha
Wisata Liburan Keluarga
10,0
/10
Diulas 59 minggu lalu
Expedia Group verified review
Love the onsen.
Jon
Wisata Liburan Keluarga
4,0
/10
Diulas 59 minggu lalu
Expedia Group verified review
The hotel is very dated. The room was very unusual with the sink and toilet in the foyer of the room; very unusual. Our room had an outdoor onsen that was also very dated with the wood of the bath crumbling and wood rot. The dinner was not memorable with the beef and pork dishes tasteless. No one speaks English here so you bettee know some Japanese. Thw most notable thing about the room was the SMELLY TOILET. SMELLS LIKE SOMEONE URINATED ON THE FLOOR AND IT WAS NEBER CLEANED UP.
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Yuk Yin
Teman dan Keluarga Liburan Keluarga
8,0
/10
Diulas 60 minggu lalu
Hotels.com verified review
河景景觀一般 部屋細小,早餐美味
職員有禮親切,性價比高
??
10,0
/10
Diulas 85 minggu lalu
Expedia Group verified review
素晴らしいホテルでした。又行きます。
Lim
Teman dan Keluarga Liburan Keluarga
8,0
/10
Diulas 89 minggu lalu
Hotels.com verified review
Need to improve food varieties in dinner & room too hot as air cond not functioning well . Extra bed has to be made by ourselves as no service provided. If buffet can be upgraded to omakase with pay will be better .