The room I was in looked to have been updated very recently - everything looked brand new.

The convenient access to UTSW is great ! Staff was very personable but some of the decor definitely needs some updating. A little deep cleaning would make a difference im sure. Overall stay was good.

No pool and room had scuff marks all over the walls. Room was just okay

Real eggs and more fruit options would be great!

Great place to stay for soccer camp

Need to remodel the rooma

The staff was very friendly, and we were comfortable during our stay. I will say that the hotel room in general felt a little worn, but I could tell that this is a very busy hotel due to its location. We felt safe and did not have any issues.

Wonderful rooms for a family wishing for extra space. Entry w/counter space, living area with sofa bed & armchair, desk, vanity/sink area, bathroom, and bedroom area w/ 2 beds for the perfect set up. This was my second stay at this facility in the past 6 months. My only complaint is not enough parking and very slow elevator service. It’s quicker to take the stairs every time. Elevator was out in March, figured it’d be up & working for July, but it wasn't. I was very disappointed.

Beds not what i requested, Hotel not helpful in resolution

Great and clean property.

Just minor drywall texture needed. Grest place to sleep

good clean property

Only 1 elevator of 2 was working all the time we were there for 8 days. Brkfast was just OK not a lot of selection In the room, the freezer cover in the fridge was nissing so all the food items in the fridge was frozen solid

The room was very spacious

It was a great clean and friendly hotel! Looking to book it again.

Friendly staff, clean hotel

Nice hotel. Convenient, clean, friendly

We felt our room was clean. Only one elevator was working and some of the carpet in hallway was ragged. It was told to us that the hotel will be renovated this fall. We’d definitely stay there again.

We stayed here for a basketball tournament at FieldhouseUSA, which was literally right across the street—you couldn’t ask for a more convenient location! The hotel had easy-to-use laundry facilities (just $2 to wash and dry), which was perfect for cleaning sweaty uniforms. There were plenty of food options nearby and lots to do in the area. The hotel itself was clean, the staff was friendly, and the free breakfast was solid—good variety and plenty to go around. I can’t say enough good things about this place. If you're looking for a luxury or spa-like experience, this isn’t that—but for a comfortable, convenient, and family-friendly stay, it checked all the boxes for us. Would definitely stay here again for future tournaments.

We were on the 5th floor, and there was no hot water and barely any water pressure at 10 am. Only one of us could shower. On the up side they had extra pillows and a wheelchair available, which helped as my husband has just had surgery.