Rating & Review Keseluruhan Gala Hotel & Centro de Eventos

Buena atención en recepción y restaurante. Sólo falta mantenimiento y remodelación.

Vintage hotel, perfect clean and staff was awesome.

Good attitude

The room was small but comfortable. The staff was 100 stars. They went out of their way to help and saved us from a $5,000 scam!!

I was very pleased with this hotel. I originally booked another hotel and when i arrived to vina del mar, they said that they did not have the rasvervation. Expedia was excellent with upgrading me to the Gala hotel at no extra charge. The hotel was walking distance to the Vina del Mar music festival and also offered sea views from the room as well as a jacuzzzi tub that I didn't get the opportunity to take advantage of. There was staff at the front desk that were bilingual and they provided me with an iron. The hotel and room was clean, breakfast was included and the room was soacious with a separate sitting area. The only area for improvement would be the decor. The hotel is older and as such the decor is dated but no complaints otherwise.

El servicio del personal de primera. Muy buena atención. Al hotel y sus instalaciones les falta mantenimiento

The hotel was in a deplorable condition: old, stained walls and carpets, peeling painting, old furniture, breakfast was not of good quality, old closet with door that did not open. Guests were addressed in writing as "passengers" !!?? A/c was powerful and room spacious, though.

Hotel staff a 10 , breakfast 10, entrance to hotel and around 5, room 10 view to dowtown viña del mar 10

Muy buen servicio, perdonal excelente. Recomendable.

Buena atencion..muy amables todos. Buen desayuno..todo impecable..por tercera vez lo visito..y muy central..y.economico..

Great location and nice views but thats it. I wish i had thoroughly read past reviews. The carpet in the room was disgusting, the drapes were old and woren out.the tv remote was woren out too, could hardly read the numbers. The staff were good and did thier best but this hotel is old and outdated. My advice is look for another hotel.

Todo muy bueno, necesito solo que he enviado correo porque necesitamos confirmar si la billetera de mi pareja se quedó y no he podido comunicarme.

Quarto grande, cama grande, confortável, limpo, com uma vista incrível!!. Atendentes muito atenciosos do início ao fim da estadia!!

Pedí cambiar fecha por que no podía presentarme por problemas personales. En consecuencia perdí mi dinero!

Me gusto solo lo centrico del lugar, .. .........

La garantía aún no la reintegran. Y ya.cobraron la estadia

Muy buena experiencia

ES UN LINDO HOTEL , PERO TIENE SITIOS DETERIORADOS, MUEBLES VIEJOS Y TV DE HABITACIONES DEBERIAN CAMBIAR X SMARTV ENTRE ORAS COSITAS, MUY BUEN DESAYUNO GRACIAS

The hotel is in a great location, you can walk everywhere. Nearby streets have great places to eat (places with daily menus), drink (nice bars with sidewalk seating), shop, or grab coffee and a muffin. The hotel is somewhat dated, but the room was nice and the bed was comfortable. The staff is super friendly and helpful.

Me gusto el desayuno el servicio de aseo No me gustó la ducha de la primera habitación