Staff

An exceptionally unique experience.

OMG this place is so amazing. Five star all the way. We stayed in Lemur room 2 and they hung out mostly on our side. Food was out of this world. Staff are so accommodating and friendly. The zoo is amazing and the tour in the morning was so good. The young man was so great and I cannot explain how beautiful this was. I would love to go back again. xxxx

Had an amazing time lots of great food and spent lots of time with animals

This is a 'must do'! From arrival to departure it could not be faulted. The zoo is super - lots of activities for kids without having to be looking at animals all the time, plenty of places to sit and enjoy your own snacks without having to purchase everything. And the accommodation is next level...rooms are large and beautifully presented, meals were superb and service was exceptional. Absolutely 5 stars!!

I was told I there were 2 double beds in our room when I phone before I booked. On arrival there was a a king bed & a roll away bed which they set up while we were having dinner. Other that that everything else was sensational.

Very special stay inside of zoo. Service is superb. Unforgettable!

The interaction with the cheeta.

Wonderful tour of zoo, excellent food and accommodation

Thank you for letting us stay the other day. I was happy to see giraffes from the balcony. As soon as I opened the front door, there were deer and alpacas, which were cute. Everything from dinner to dessert was delicious. The staff were also kind, which we are grateful for as we are not good at English. Touching the rhinos on the morning tour was a good memory.

JAMALA what a place, everyone and everything was excellent,the food was delicious and plenty of it,all the staff were amazing couldn't do enough to help you.We will definitely go back and everyone,do your self a favour and do this, it's an experience of a lifetime.

Such pleasure and felt so welcomed at this unique Zoo. I appreciate every moment and hope they are all proud to be part of an amazing team as their service and enthusiasm really shone through

Absolutely loved the Jungle Bungalow, the Chetahs came up to the area outside the windows. My Grandson Logan whos 12 Birthday we were there for was totally thrilled. Logan says thank you for his 🎁

A truly one-of-a-kind experience. We were celebrating a milestone birthday, and it really felt like the whole team went out of their way to make our stay memorable, even though I’ve learned this is just Jamala’s standard for service! We loved every aspect of our stay, from our brilliant guided tour with Cooper, our exceptional accommodation in the giraffe tree house and very special encounter with Sky and Khamisi, the incredible afternoon tea, dinner and breakfast we enjoyed and our chance to experience the Zoo before everyone arrived in the morning. This was a bucket list experience, but I’m pretty sure we’ll be back! Best of all, Jamala and the Zoo’s commitment to conservation means staying here makes a real difference for the world’s most endangered animals.

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The stay was an amazing experience especially if you love animals, I love how the money also go towards the animals as well ❤️❤️❤️

Can not fault anything about Jamala, the zoo itself is exceptional with the cleanliness, the atmosphere and most importantly the animals are cared for with love & respect. This was the 2nd time we stayed overnight and the whole experience was again exceptional with the staff, the food and the rooms all outstanding!

Amazing place to stay and visit!!

I can’t say enough good things about our stay. From the minute we walked in until we left the next day. The people were incredible. Very attentive, kind and accomodating. The food was beyond fabulous. We had an amazing dinner with multiple courses and all were superb! Our giraffe feeding treehouse was impeccably furnished and very clean. The giraffe feeding experience as well as the guided tour were fun and informative. If you get a chance, go to this place it will not disappoint!

Self guided zoo tour instructions not easy to follow.