Rating & Review Keseluruhan St Clair Inn and Suites

Old place but it was an ok stay for the cost

I am allergic to cats. There was an area set up right outside the front door with a blanket, water and food that a cat was on. Door didn’t shut all the way. Once inside there was another cat in the main lobby area. It was also right outside my door as I left.

Place smelled of cat piss and icy hot staff is very rude and lazy i think the front desk guy is a perv

$100 incidental deposit seems a bit steep

Very friendly staff! Lots of space in the room and very clean.

So i walk in had to wait 15 minutes before anyone came to the desk to talk to me and when he got there he was rude and told us immediately about 150 dollar charge because we were internet people im not happy about my stay and will never be coming back

When I arrived, the front desk man first told me that he couldn't find my reservation, and he told me I should have just showed up at the desk and they would have charged me just $60.00 for the room. Since I had already prepaid for my stay (for less than $60.00) I started looking for proof of my prepaid reservation. Then he suddenly found the reservation in papers that he had at the desk. He then told me he only had a couple rooms of the size I wanted. I told him that I didn't have to single queen size bed room, and he could substitute another room type. He said there was an extra charge if I wanted to get a different room, so I decided to take the room I reserved, even though he discouraged me from taking it. When I arrived in the room I found that the curtain wouldn't stay closed, and the vent fan in the bathroom wasn't working. Since it was very late, I decided to just stay and not complain. When I woke up in the morning I found that there was no wash cloth, no tissues, and very warm water was coming out of the cold water taps on the sink and tub until they had been running about two minutes. The volume control on the TV remote was intermittent. Also, there are what seemed like abandoned vending machines (unplugged and with no products in them) in the lobby. The hotel definitely needs a lot of maintenance, replacement of worn fixtures, decorating, etc.

Cat lovers will absolutely rush to this place and rave about it! There are at least two cats living in the lobby area where the breakfast bar and tables are housed. While some might love it, I think a call to the health authorities is warranted. The room itself was adequate and clean. I will skip this property in the future.

Problems checking in, checked in to non smoking room when we reserved a smoking suite, was moved to smoking suite, both rooms full of stink bugs and other bugs as well, room not clean, tiles cracked and dirty

This was the worst hotel I’ve ever been in! Cats crawling everywhere no working ac dirty just disgusting

Cats crawling all over the place. A dog and cat dish at the front entrance. "You internet people have to give us a $100 deposit before you check in." That is the first thing the staff greets you with.

Room was dark stains on the bedding and towels. Tv and mirrors extremely dirty

Well…I am honestly shocked that Expedia would list this hotel on their site. I booked the hotel and for $39.99 a night didn’t have high expectations. When I showed up they wanted an additional $300.00 as a security deposit. The other option the offered me was an additional $40.00 per night which brought the room up to $80.00 a night. This was a complete rip off and I would tell anyone to avoid this hotel at all costs. The hotel was not very clean and there are cats everywhere to include inside the facility. To get the room for $40.00 a night you expect less than great but to be forced to either pay an additional $300.00 or $40.00 a night is a complete and total rip off. Best to find somewhere else to stay!!!

Very dirty

I didn't appreciate the fact that they placed a hold on my credit card for $150 and I hated the fact that the place was crawling with cats which I am deathly allergic to so I had to carry an EPI pen in my pocket the whole time I was there. I had fleas in my room that probably came from the damn cats. Fortunately, I carry a towel and washcloth with me everywhere I travel because there were no washcloths in the bathroom and the clerk didn't tell me until I checked out that they didn't have any washcloths and people were supposed to use the hand towels for washcloths. That would have been nice to know before I had to use mine.

If you dislike cats then don’t stay here. Otherwise this property is a bit old but still a great place to stay. I love being greeted by the cats personally. They even jump up on the counter and say hello during check in and run down the hallways on the first floor. So precious.

Had cats running everywhere inside and outside

Staff was good... the rooms.. not so much. Kitchenette in the room but no coffee maker. Had to ask for washcloths. Pool closed. Probably won't sray here again.

They had cats running around the outside and inside. Blankets were stained.

This is dn easy access hotel with plenty of food & retail close. The hotel is no frills, older, & dated... But it's beds (or rm 214)are comfortable, full water pressure for a decent shower 🚿. It's quiet and convenient.