Staff and owners are fantastic and friendly.

Ok

Very nice staff, clean and bed was comfortable

Access to water, softer sheets

Booked hotel in wrong town and they were inconsiderate and refused to refund my stay. I will never stay here and give a penny more to such rude hateful people.

Smelly dirty

The bed was very firm but not unpleasantly so and I appreciated the plethora of pillows. Was able to take a very nice shower and not run out of hot water. One minor thing - no juice available for breakfast Overall, very pleased and will stay again when I visit Quanah.

We got a non-smoking room. This room smelled like cigarettes. There were dogs that were barking constantly in a room across from us, it smelled like dog pee in the hall way. I am not sure that the room was vacuumed and the bathroom was NOT clean. There were bugs and cherry pits on the ground in the bathroom. I had to hold my breath when walking in the hallways of the hotels 2nd floor because it smelled so bad of dog pee and cigarettes. Thankfully i had brought a pillow that my husband and I shared, but after we left the hotel the pillow and blanket smelled like cigarettes i guess from being in the room overnight. 10/10 would not recommend. The guy in the morning when checking out asked how my stay was, and i told him the truth. He told me that just that morning they took over management 🙄 i did not take pictures because i wanted to get out of there ASAP and forgot.

My stay was very nice. The staff wss extremely courteous and helpful!

I stayed here on a stop while traveling. The staff were very friendly and professional. I left a bag in the bathroom when I checked out. They called me within 15 minutes to let me know. The only reason I marked “Good” on a couple of things is because it seems to be an older hotel that still needs a little love. This didn’t bother me, though. Overall, I was pleased.

This property is run down, receptionist had to let us in our room the key card machine didn’t work. The room smelled musky and moldy, the A/C made loud noises most of the night. No waffle Maxine at breakfast gravy

The stay was nice. When i arrived i had to wait like because no one was at front desk. I was tired from my long drive and was ready to go in my room. Also the hotel must be pet friendly and it smelled like dog bad.

From the moment we drove up, I knew it was a mistake. The sign was more than weathered and tattered if that is possible. The pictures were deceiving as to what the real aesthetics look like. But we were exhausted from driving and remained hopeful. On check in I asked about the hot tub so I could soak my sore muscles only to find there isn’t one. At that time is when I noticed that the breakfast area was more than small, but checked in anyway. We went to our room only to find that it reeked of marijuana. This is a no smoking motel. The only other room they had to give us was upstairs by the elevator that could only be accessed with a regular long key. We were not given a key to go back-and-forth. We would’ve had to go to the desk to get back in our room. All these were huge red flags for a women traveling with a child. But after 12+ hours of driving, I just wanted to sleep. The bathroom had mold around the shower seams/caulking, but the tub was clean. I pulled back the covers of the bed to find it looked clean except they were rough like sandpaper. So we barricaded the door and went to sleep and text family know exactly where we were. The air was cool but not cold. Needless to say we got up early and left. I do want to add that the poor young man that was on duty that night when we showed up after 9 o’clock did his best to accommodate us considering the situation that he was dealt; as far as trying to find room. He was kind and empathetic to our plight and apologized a lot

Insecure windows. Windows on my bottom floor room had been jimmied

Fast check in

Run down and dated

I should of suspected something when I saw the condition of the parking lot--Covered with dirt and gravel and unmowed grass areas. At check in found out that the electronic key system was not working (had been out for weeks) and the desk clerk had to walk you to your room to let you in every time you left the room. Mens restroom on the first floor was out of order. When I took a shower the towel I took off of the rack was so worn it had 2 huge holes in it. Will not stay there again. Do not understand how it keeps its Best Western connections.

Card machine did not work for the door so I didn't get a key card carpet was wet over by the window area around the air conditioner .smells like mold .refrigerator didn't work ice machine broke .they are raping this place for all it's worth riding it out to the last nickel. Spend some money and fix this place or bulldoze it.

No room key maker. Had to use master key, All ice makers broken, old towels and everything outdated!

Our experience here was quite sad. We went for spring break. Smooking was openly being done in the pool area. Other general areas badly stunk like second hand smoke like hallways and stairwells. We ended up leaving 2 days early.