Rating & Review Keseluruhan Best Western Lapeer Inn

It smells like smoke and mold, it has no elevator, check in took a very long time and one of the women working breakfast unplugged the waffle maker and took the batter while i was waiting behind a dad with 3 kids. Only one of his kids got a waffle

Comfortable beds! Close to the airport with free shuttle service

Bed wicked hard. Had to buy a mattress pad. Toilet and counter in bathroom very low. Great coffee. Cereal stale. Great location.

Clean, staff was friendly and it was quiet all 3 nights that we stayed.

This was a quiet, comfortable stay. Not fancy, but the reception was responsive to a small issue that we had. The wifi in the room was fine.

Friendly staff, clean rooms and building, nice pool, hot tub and arcade/ game area. Great location and the continental breakfast was very good. Will definitely use again if we're in the area.

All was good. Pool and hot tub were good. Hotel is a bit old but overall the experience was good.

Nothing

The staff is outstanding, especially Hannah

Very personable and friendly. Nice facilities

This hotel was far better than we expected. The front desk and check in were outstanding. The person at the desk was kind and friendly. Note that there is no elevator at this location. That was ok for us. The hallways were dirty and grimy looking - definitely in need of remodeling. We were honestly worried about what the room would be like. We were pleasantly surprised! The room was super clean. It had been remodeled and was very comfortable. We usually stay in higher brand hotels, but the closest to our softball tournament was 25 miles away. This hotel was 5 miles away. We decided to try this out and we were not disappointed. We will definitely stay here again if we find ourselves in the area.

The staff was nice and the hotel was clean. Rooms were noisy. The people above us were noisy until after midnight. There was also a family with a lot of kids that kept running and talking loudly I. The halls until midnight. They kept slamming the door to their room next to ours until after midnight. All in all-very noisy.

Unkept and dirty and very outdated for the cost of a room.

Very clean. Nice breakfast.

They were very helpful with special trquests

We got a suite, & it was pretty nice. It was clean for the most part, my boyfriend & I found pieces of glitter/confetti on the couch/floor, & a girls fake nail on the chair, that grossed us out. Other than that, it was fine. We got this room to celebrate both of our Birthday's, we had a nice time! The pool area was cool, just a little too hot, hard to breathe due to my asthma. Some of the games weren't working, but that happens, one of the games ate our $1, we never said anything. The breakfast was good also. I liked how we were surrounded by many stores & restaurants, we will be back one day!

Very friendly staffand clean.

Loved the accommodations, staff were extremely kind and attentive, beginning with Hannah, at the front desk; suite was clean and comfortable.

There wasnt small amenities but overall a wonderful stay! Great service with smiles

Great pool area, breakfast could improve a little bit overall good stay