Rating & Review Keseluruhan Astley Bank Hotel

Watch out for hidden charges when booking. Needs modernising, cold water and a stressful experience overall.

Stayed for two nights. Reception staff were friendly and helpful. I had an Executive Double which was spacious with a comfortable bed. En suite was nice although took ages to get hot water and even then it wasn’t that hot. But overall we had a good stay and would definitely book again. Be aware the road up to the hotel has many large pot holes but this road isn’t owned by the hotel so nothing they can do about it. The road they own is well maintained

Excellent

Have stayed here before and as usual it was a really enjoyable stay. Room was fine with excellent shower. Breakfast was very nice as well. Staff were great from really lovely receptionists to housekeeping. The man on night shift was brilliant even though we kept him busy in the lounge area. All in all I highly recommend this Hotel.

A beautiful historic building that’s kept its authenticity. Many hotels like this usually undergo a renovation and paint everything 50 shades. This building creaks, has squeaky floorboards which adds to its character. The walls are paper thin however and you can hear EVERYTHING that goes on next door. The shower was unpredictable but it’s what I would expect for a room with such a good rate. Don’t expect luxurious rooms and the grounds are manicured. A typical wedding venue. I’d be happy to return. Also big easy car park.

Exceptional service

Lovely hotel in nice grounds

A beautiful hotel in lovely grounds. The reception staff were really helpful and accommodating . Thoroughly recommend.

Unique experience

Overnight stay as we were visiting family nearby. Room was quite small but clean. Small bottles of shower gell etc rather than larger bottles in dipensers, simlar for the jam at breakfast. Would help with plastic waste. Staff were lovely and very helpful especially those serving at beakfast.

Lovely hotel in beautiful grounds. Spotlessly clean. Friendly and helpful staff.

Stunning hotel, guests kept me awake all night being loud and drinking till late but this was due to an event (wedding). Beautiful surroundings and room, cleanliness could be better but overall comfortable, nice stay.

Called to see if they could accommodate me a couple of hours earlier so I could leave my bags in the room. They informed me that would cost £20, so I declined. Bad first impression. I booked an ‘executive room’ as it listed that it had a king size bed in it. Room 34 that I was allocated did not. They moved me to Room 35 that does. Room 34 stinks of mould too and the bed had a ripped sheet on it! There is evidence of a leak in the ceiling and I don’t think they’ve dealt with the consequences of the leak or tried to improve things. In room 35 there was black mould on the shower head spouts, black and brown mould around the taps and there is a very unhygienic carpet around the shower and bath. It needs a deep clean! The shower is poor, the pressure is weak and took 5 minutes to get to temperature. Not unusual for an old property but still not a great user experience. Great big towels are a plus. Nice high ceilings. Windows that open. No breakfast menu in the room, which meant we decided to go elsewhere as I can’t eat dairy or eggs. I went down to take a look at the breakfast offering and the food wasn’t too appealing. I won’t return.

Perfect for our needs!

Just the job!

Unfortunately this lovely hotel is very tired looking and in need of modernisation. The evening meal we had was excellent. The breakfast was luke warm. As for cleanliness our room especially the bathroom hasn't been clean properly with dust in and around the radiators and floor. The staff are lovely and will do anything for you.

The road up to the hotel is in need off repair.The hotel was a amazing and i would definitely stop there again.

Staff were friendly, room was clean, abit on the small side but good for a couple. Bar had a good selection of drinks. We will be going again, good location for the area.

Very friendly staff and great food

Would recommend to anyone the staff was very pleasant and the room was very clean