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陽台很髒，完全沒有打掃

The room is nice and the view is great

Windows are not clean.

無論是硬體或是人員服務都很出色！

Food selection was great. The hotel provided transportation from the visitor center and train station to the hotel and its easy to schedule. Highly recommend this hotel when you visit this area.

餐廳餐點多元美味， 房間舒適，有小吧台，還有浴缸和免治馬桶， 提供WiFi， 接駁車有固定接送時間， 提供非常貼心的服務

入住时间比较晚下午4点。3点到宾馆也不会让住客提前checkin. 住宿条件和房价不符。房价高只是因为它的地理条件。

The view and the vibe were amazing because of the extraordinary location, and the shuttle service was great too. But it's really pricey for the quality of food and room. Bedding was ok, and it was generally clean in the room. However, the room really needed some renovations. The furniture, especially the wooden parts, looked old with scratches on. The dinner and breakfast buffet were fine, not many options though. The dining hall was also dated and old-fashioned, most importantly our breakfast table felt sticky and not very clean. At such a high price, we expect better, but it's probably the case when it's located in such protected national reserve.

房間的暖氣太老舊了，還在提供寶特瓶的瓶裝水？太不環保了 接駁車還不是電動車，很吵也臭 第三次住宿

地點絕佳，buffet也很好吃，廚師廚藝一流。舒適的氣候和天然森林+100。

Would stay here again

阿里山賓館堪稱是阿里山森林國家公園裡最優秀的飯店，或許是人力、財力的不足，還是市場缺乏競爭力，導致設施老舊急需更新，餐廳提供的餐點，菜色一般、種類偏少，極需要加強，要不然對不起這個收費。

Conveniently located and comfortable rooms. Alishan is beautiful and very walkable from this hotel. However, given high cost of stay, front desk could be more accommodating to international travelers in explaining that there is no direct transportation from outside the park to the hotel and other important information.

Friendly staff and convenient location in Alishan National Park. Breakfast and dinner were good with many options.

Absolutely wonderful stay! The hotel is awesome, the forest and trails amazing, and the staff are truly delightful. Would stay again any time!

Amazing! An obscure shophouse like inn but full of character and good vibes. Hana is so pleasant and helpful, giving us so much information about where to visit and good restaurants. It is walking distance to the boat pier where the sun moon lake is.

The vegetarian dinner is good

飯店除了位置以外，沒有一項是可以到達五星等級。價錢也是高到離譜。實在找不到理由二訪！

脱衣場なかった以外は快適でした。スタッフの方は丁寧で、ご飯もおいしかったでず