Rating & Review Keseluruhan Nautilus Sonesta Miami Beach

Ja fiquei no Nautilus algumas vezes, bem localizado e tudo mais. Mas foi a segunda vez que tive problema com o pagamento, na primeira cobraram 2x no meu cartao e foi complicado fazer o estorno. Dessa vez, cobraram 500.00 dolares de deposito e ainda nao fizeram o estorno. E tenho certeza que sera a mesma dificuldade.

Rooms are small! No balcony! You have to pay for valet parking 49$ per night which they do not tell you! Pay $400 room fee extra that’s wasn’t included when booking online.

Rooms are not comfortable

Very comfortable, easy access to the beach, the guys taking care of the chairs and umbrellas were excellent.coffee shop very nice. Check in staff very efficient.

Bom custo-benefício. Acesso à praia, com oferta de cadeiras e toalhas; guarda-sol é cobrado à parte. Quarto limpo e bastante confortável. Recomendo

Todo excelente. Buen ubicado y bonitas instalaciones

Thank you to Mr. Jeremy Miller Assistant manager , Xavier , front desk staff , Michael and Isaac at the beach front amenity services , and the beach bar hosts Amare and Sheryl for their exceptional premium quality services !

Had a great and relaxing stay. Would definitely return.

Highly recommend

I have been staying at the Nautilus for the past couple years and have always really enjoyed it. The staff are incredible helpful and kind. The rooms are comfortable. This year it was evident that the outside of the property needs some TLC. Around the pool, the decking is coming up, which I injured myself on. Likewise, the cabanas were not as well kept and maintained as usual. The decking and cabanas could use an overhaul. Otherwise, everything was great.

Beach access

The staff was friendly and helpful. We had some minor room issues which were fixed right away. The main areas are nicely decorated. The rooms could use some updating and bleach in the shower. The paint was bubbling up on the only small table in the room.

Very Nice place

great stay

Hôtel décevant! Chambre très vieillissante, assez petite et mal agencée. Vue sur des murs à moins de 3 mètres de la fenêtre. Pas assez de serviettes remises chaque jour. Room service assez onéreux mais servi en mode picnic dans des boites avec des couverts en plastiques…

Loved the location and the pool staff were amazing.

Great location. Grounds are in nice shape and staff is very attentive.

Lobby and grounds were really nice. The room, which was a premium ocean front balcony room, was small, and in rough condition. Lots of scuffing and staining on walls and ceiling (which gave it an old, dirty feel) that needs to be painted,air vents were cover in the stucco used to secure them to the wall and ceiling that need to be replaced. The whole room needs to be sanded and repainted and the old chipped up furniture replaced. There were also no night stands on the sides of the bed. The bathroom was very small, very low ceilings (like 7 feet), with an old shower that the caulking has been patched over so many that it's falling off and discolored. The shower need to be redone and the bathroom sanded, repainted and better lighting installed. The gym was dirty (does not appear that it, nor the equipment is cleaned too often), had no towels available until late in the morning, and the sanitation wipes were stuck in the dispenser and usable. Also, the hallway to our room was very dark, painted very dark, and extremely poorly lit. All in all, the staff was great, the lobby and grounds were really nice, the room we were in needs to be redesigned, sanded, painted, and the furniture replaced. The gym needs a deep cleaning, the hallways need lighter paint and better lighting. This was not what I expected for a AAA 4 diamond Sonesta ocean front room, so much so that we cut our stay short. I won't stay at a Sonesta again, unless I stayed before and know it's a good property.

Great stay at the Nautilus. Staff at the pool and beach were amazing. Food was great. My son wanted to eat dinner at their restaurant every night. We will definitely be back

The bathroom was too small and front desk was not friendly. Hotel was overcrowded and overpriced.