Rating & Review Keseluruhan Holiday Inn Express FARGO SW - I-94 MEDICAL CENTER by IHG, an IHG Hotel

Very welcoming place

Helpful staff

Best hotel from fargo wrestling trips so far. Fave was the fitness center…plenty of space, windows…loved it.

I chose this hotel because of the great reviews. With a "9" rating, I was surprised with our stay. Customer service at the front desk was great. At check in, I was asked if I preferred one floor over the other. I asked to be placed in a room where we could potentially see fireworks, she did just that. When we arrived in the room I was surprised how run down the furniture was and the lack of cleanliness in the room. The furniture was beat up, the armchair in there was long over due for a shampooing, the vents were filled with dust, the legs on the fridge were broken, the tv dimmed down after a couple of minutes of use and the tiles in the bathroom we're coming up. I was also surprised that rather then each room having it's own microwave, there was one communal microwave for the whole floor to use (also in much need of cleaning). Breakfast was subpar. The pancake machine was broken on the 1st day. Both mornings the hot foods did not change. Signage on the hot foods would be nice as well as a change in hot items daily. The pool is in much need of maintenance and cleaning. We found multiple used bandaids on the floor, yuck. Also the elevator needs attention as well, carpet can use shampooing and daily cleaning would be nice. I also witnessed the person tending to the breakfast area get snappy when a guest simply mentioned that there were no forks available. Overall, for almost $200 a night, I expected more. Pros: good water pressure, comfy firm bed, location

Lovely front desk staff.

Overall was a great stay. Pool was great for kids, although hot tub was too hot. Staff was very friendly. Hot breakfast in the morning was great.

Super nice hotel. Staff was very friendly and nice

Great place

Nice hotel. Friendly staff

Very nice and modern

Ok

Large breakfast area.

Didnt keep reservation.reserved assessable room, got put on 3 floor. Elevator quite, I struggle with stairs. Also wife hase tinnitus. Large ac unit under window roaring. Bathroom outlet was tripped and reset button missing I wont push metal spring. They said they would comp but no refund yet.

Clean & staff was amazing.

Excellent service

I was a bit frustrated that they had two bottles of conditioner in the shower and no shampoo. The service to bring up the shampoo to the room took 25 minutes.

Nice hotel.

Super friendly staff

Would definitely recommend

Good