Rating & Review Keseluruhan The Cape, A Thompson Hotel, by Hyatt

Great hotel, great vibes. No complaints at all.

Amazing service, quality rooms and dining option

Amazing views

Fun spot with young energy!! Food was great

Increíble lugar, servicio, playa, comida. Todo de 100.

Excellent!!

Spectacular location, beautiful design, spacious rooms and outstanding service. Highly recommend.

Outstanding staff, service and amenities.

Every thing was amazing! The food, location, ambience, service, cleanliness, ect. No complaints

We had a fantastic stay at The Cape, a Thompson Hotel—pure relaxation from the moment we arrived. The rooms were spotless and spacious, with an ocean view that took our breath away. Every staff member we encountered was warm, attentive, and went above and beyond to make us feel welcome. The location was perfect. We especially loved the infinity pool and evening cocktails at the rooftop bar. Highly recommend for anyone looking for luxury and great service.

Stunning location, uniquely beautiful hotel, and great service

The Cape was amazing! I would certainly go back anytime.

One of the best hotels we have stayed at. Great location, food and service.

Excelente vista.

My friend and I booked the same time for the same price but they got a larger room with a bathtub and when I asked about the bathtub they said our room we booked won’t have one so I’m not sure how that happened. It was fine the room was nice enough and the bed was so comfy, very clean and the view was perfect! The breakfast was amazing at the ledge and sunken bar, I just didn’t want to leave! The sushi and Baja ceviche at the pool was the best we’ve ever had. Sadly we had to miss our reservation at manta but I would definitely visit the cape again. Everyone was so nice and welcoming it was a perfect 30th birthday trip.

We checked into a Panoramic suite with plunge pool. The pictures make the room look bigger than it actually is. We checked out within a hour of being property. The comforter on the bed was stained and discolored. When we held the comforter up the stains were disgusting. The sheets were discolored. For a Hyatt property this was very disheartening. For a $2000 a night room this was frustrating. I am fighting for a full refund. Buyer beware.

We really enjoyed our stay at The Cape and would return in a heartbeat. Top tier location, onsite amenities (hotel gym with TechnoGym equipment, two pools, cabanas, DJ at the pool, etc.) Plenty of solid food options, elite rooftop, and tasty drinks.

The nicest hotel we have ever stayed at. Top notch service, food and drinks were amazing. Celebrated our 10 year wedding anniversary here. The hotel emailed me days before check in asking if we were celebrating anything, I let them know and they surprised with champagne and chocolate covered strawberries. The king room was huge and the shower was amazing. Will definitely be back.

Amazing hotel and staff. Highly recommended.

Excelente