とても良かったです。

サウナの大きな窓から朝焼け、さんふらわあ（たまたま帰港してくるタイミングだった）、別府湾が一望できる朝風呂は最高です。

客室、サービス共に満足しました。

아침 식사 너무 만족스러웠습니다 그리고 직원의 친절함, 온천 등 추후 방문의사 또 있습니다

櫃檯人員服務非常好、對於不會講日文但會英文的遊客他們有外籍員工可以提供協助。

両親と訪れました。 スタッフも皆さん親切で、客室も綺麗でしたし、部屋でのんびり過ごすことができました。

Room was fantastic. We had ocean views and an indoor onsen. Friendly staff. Breakfast was good. Would absolutely stay again

リピで予約させてもらいました。 お部屋も綺麗で清潔です。 朝食のバイキングも美味しいので食べ過ぎてしまいます！ チェックアウトし、車に乗り込むまでスタッフさん丁寧です。 必ずまた行きたいと思います。

The amenities and the location. The room and the view were great and would to stay there again

上質な旅行になりました。

When we checked in, I handed the information to the front desk as the reservation was under my name, we were told to wait in the lobby and someone would come to us and explain everything such as where the breakfast and the public bath were located at, one of the male front desk returned the passports to my husband instead of me, and he started explaining everything to my husband only and ignored my daughter and I while we were sitting together, I was confused then I realised that because of we are female so he doesn’t talk to us? This is very rude and disrespectful to me and my daughter especially when the reservation is under my name. Other than that everything was great, the sea views from the room and the in room open air onsen was incredible as well as the public bath, we enjoyed our stay. It would have been perfect if my daughter and I were treated respectfully while checking in.

Nice ocean view with in room hot spring. Dinner and breakfast food quality is average at best. Far away from downtown and JR station. Not convenient without a car.

The hotel and rooms have been renovated. A wonderful stay!

ウェルカムドリンクなど良かったです

Staff need to improve their language skills, especially English. We found cockroaches in the room twice.

朝食のとき、前日食事で対応してくれたスタッフの方が覚えていてくれて嬉しかったです。レストランの食事や朝食ビュッフェがとってもおいしかったです！ 男湯には水風呂があったそうで、長男は大喜びでした。女湯はぬるめの湯があり、次男はそこを満喫していました。よいホテルでした！

Staff are nice and speak fluent English

詢問推薦餐廳時，服務人員主動詢問想吃的類型，並積極幫忙訂位跟叫車，非常感謝，雖然只是住最基本的房間，但直接面向大海，早上6點醒來看到的風景超美，還可以一邊泡澡一邊看海，早餐的哈密瓜跟不確定品種的橙類都超好吃

Great place , great service

Good service nice view