Katastrophal! Uns wurde ein ungemachtes Zimmer vom vorherigen Gast übergeben. Niemand an der Reception, niemand erreichbar. Wie erhielten nicht einmal eine Entschuldigung oder Entschädigung und mussten die Heimreise spät Abends wieder antreten. Zudem beharrt das Hotel darauf für die NICHT ERBREICHTE LEISTUNG uns diese Übernachtung zu verrechnen. Selten so etwas erlebt. Als Gast komplett mitten in der Nacht im Stich gelassen worden. Es g

Vue Incroyable sur le lac et les montagnes. Calme pour la période. La douche de la salle de bain laisse passer l’eau, quelques moisissures sur les joints du carrelage. De la poussière sur les meubles et lampes. Petit déjeuner correct. Personnel aimable

Sauberes Zimmer,schöner Seeblick,leider etwas wenig Parkplätze

Great location, friendly and helpful staff, good value for money

Todo súper bien, limpieza muy buena y personal agradable, solo tuve un poco de problemas con el internet pero el staff me ayudó a resolverlo

Super Lage direkt am See. Das Hotel ist nach Halal geführt; kein Alkohol, Essen halal (geschächtetes Fleisch). Hotel wird offenbar bald totalsaniert, darum alles auf Minimalbetrieb. Keine Atmosphäre im Hotel.

Excepcional

Loved the location and modern upgrades of the rooms. Restaurant would be busier if alcohol was permitted. I enjoyed the restaurant next door at the neighbouring hotel and their beautiful Riveria Bar. Was funny to see the staff of my neighbouring hotel coming over there too after work. I believe it's a cultural reason there is no alcohol permitted now, as it is no longer owned by locals, but Middle Eastern folks. Nice stay none the less. Kind tip: The Manager should reconsider yelling at people in his office, even if it's just the way he speaks. It makes some guests very uncomfortable.

The only good comment is the view. Front desk was rude. Room had roaches.

Sehr altes Haus, aber super Lage direkt am Thuner See. Wir bekamen ein Upgrade auf die Suite im 5. Stock und das war wirklich außergewöhnlich schön! Frühstück war angemessen. Vom viel kritisierten Halal-Ambiente haben wir fast nichts gemerkt. Der fehlende Speck wurde durch Geflügelwürstchen kompensiert, also alles perfekt!

硬件设施要更先进高档就更好啦

Fabulous Hotel. I wished we had stayed longer. Clean, tidy, well run and views to die for. No alcohol policy is fine too as there are bars nearby with great atmosphere. Will be back.

I was not sent nor offered the Panorama Travel card to help me get around the region. Also, there is a Manager from an middle eastern country who has been yelling at his employees for the last 20 minutes in his office, as several guests, including myself, were quite put off as we waited in the lobby for various reception questions, and gave up. What a terrible way to treat others. I'm sorry the hotel has obviously lost it's local ownership. I also found the men of eastern descent at this hotel quite dismissive of women guests. For example, only the male guests were being offered coffee in the reception lounge this morning. Not a very good impression when you are a female guest. And not that it matters to me, but if you enjoy a glass of wine with supper, as even Jesus himself did, you'll have no luck here. The religious culture of the people who own the hotel do not allow alcohol to be purchased nor drank here, unless you bring your own and have it in your room. Wow.

Check in war super freundlich und kooperativ. Check out leider nicht - hatte nach 11.45 am check out gefragt und sollte CHF 50 für die 45 min zahlen - kann ich nicht nachvollziehen. Frühstück Kaffee gut Rest spärlich.

Läget vid sjön är helt fantastiskt fint! Tyvärr fick vi ett rum ut mot vägen, med fönstrena stängda var det ljudisolerat, men ha i åtanke att rummen saknar AC och således blir fruktansvärt varma och att öppna fönstrena för att få in frisk luft är förenat med ett fasligt oljud! Helt okej frukostbuffé i trevlig lokal med möjlighet att sitta ute! Trevlig personal, både i frukosten och i receptionen,

Alkoholfreies Hotel besser kennzeichnen

Spiders galore in room. Couldn’t keep window open because of bugs coming in… bathroom had no soap. Towels are rough. Breakfast is good. TV was not “smart”.

The Restaurant Bellevue au Lac was excellent choice & located on the beautiful lake Thun, it had great views, a wonderful restaurant and friendly & very helpful staff. Free Bus passes were included into town and beds & room cleaned daily. A+++ We are looking forward to staying here again!

Charming hotel in a beautiful location! Go for a room with a balcony overlooking the lake, you won't be disappointed. Staff were outstanding. Restaurant food was delicious, and accommodated me close to their closing time upon my late arrival.

The views from our rooms were amazing. The hotel is older. The carpet felt dated and the area around the shower had some mold due to water leaking. One of the room had a slightly musky smell when we checked in. The breakfast buffet is fair. The staff were friendly. Can take a 5-10 minute stroll at the back of the hotel by the lake with nice views. The dinner at the restaurant was good. The pillows could be firmer and the towels more plush. The junior suite we booked were spacious. Overall a good stay.