Rating & Review Keseluruhan Grandover Resort & Spa, a Wyndham Grand Hotel

Exceptional service especially at check in!

Excellent time!

I like the fact that everyone was nice if I needed help they were right there. The facility was very clean and home filling and if my six-year-old granddaughter is amazed with your establishment, then I know that you’re doing a great job because for her kindergarten graduation she wanted to stay at the Grandover And she got two nights and she’s the happiest little five-year-old in the world. So thank you for everything you do.

The staff was wonderful and we received excellent attention all around :)

Very friendly and helpful staff all over hotel and spa. Main restaurant great. Bar restaurant/pub very casual. Despite hotel claiming to be smoke free, there were smokers and vapers on patios and even in the pool. Indoor pool way hot in the room like a sauna. Outdoor pool very nice. Spa excellent! My wife had best massage (80 min) of her life. We would go back again with pleasure. Easy on and off hiway too.

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The Grandover was an excellent experience. The staff were kind, friendly, and helpful. The rooms were great, and the hot tub and pool area were well maintained.

Very unique

Love the resort. The only complaint is the coffee bar could be better.

We like the resort. We expected to have a nice sit down breakfast before we left town. However, the restaurant was closed for breakfast! Had to go elsewhere.

I loved the welcoming vibe - the Bellsmen, Concierge Service, and the great Customer Service. Everyone was helpful from beginning to end. I loved everything about this property ans how it's being run.

I like it

The restaurant staff was unfriendly when I placed an order to go and after placed order they got the order wrong and the shower drain was not draining

The resort is absolutely beautiful and the staff (every single person we interacted with) was top-notch! So very helpful & kind. Our dinner at the restaurant was fantastic. We are very much looking forward to our trip back this fall! Just wish there was food/beverage service poolside. ;)

The only complaint I have is that the room was not ready at the check in time that I was given. I had to wait an entire hour to check in. I requested a late check out time and was denied.

Beautiful place, all amenities available at hotel. Two very noticeable things. Wi-fi never worked the whole stay. Also the Spa area would never answer the phone.

clean

Felt like a home away from home, wish I’d stayed longer!

Poor customer service. Unprofessional personnel at reception

Great stay