Rating & Review Keseluruhan Sofitel Beirut Le Gabriel

Service at Sofitel exceeded my expectations

The service in this hotel exceeds by far my expectations!

Lovely staff

I've had the pleasure of staying at this hotel five times over the past two years, and I wouldn’t consider staying anywhere else in Beirut. The hotel’s intimate size is undoubtedly one of its strengths, offering a cosy and familiar atmosphere that larger establishments lack. The rooms are clean, with a timeless and elegant design. The furnishings are solid, and the beds are generously sized and comfortable, perfectly suited to my taste. What truly sets this hotel apart is the staff. Without exception, they are warm, welcoming, and attentive. The receptionists, in particular, are discreet and go out of their way to accommodate my requests. Both check-in and check-out have always been quick and efficient. Housekeeping is thorough, and both the room service and laundry services are consistently prompt and reliable. The doormen deserve special mention for their attentiveness, always rushing forward, ensuring you are escorted to your taxi. One of the hotel’s most significant advantages is its location, situated in Achrafieh, arguably the safest area in Beirut. Additionally, the ABC Shopping Mall, which I frequent almost daily during my stays, is just a short walk away. It offers a wide range of shops and services that are particularly useful for travellers, as well as a variety of cafés. A taxi ride from the hotel to downtown Beirut typically takes 5 to 8 minutes, depending on traffic. I’m already looking forward to my next visit in the coming year!

A facility that does not balance price and benefit. I had one of my worst experiences. I called to ask how to reach the hotel. They said they would meet me at the airport. But they did not say that transportation to the hotel would be paid and would cost 40 dollars. At the last exit, they surprised me and asked for money. It's ridiculous to ask 40 dollars for a 15 dollar distance. I gave 15 dollars. I give 0 to the professionalism of the facility.

Very convenient location and very friendly staff

Luxury, so clean and staff are very helpful, I enjoyed my stay .

Amazing hotel. Really friendly staff. Rooms were really comfortable. Really enjoyed the breakfast too! Will defo be back!

Super friendly staff property is very conveniently located, offers the expected from a 4/5 stars hotel. Breakfast is very rich

A remarkably cosy and homey hotel to stay in Beirut. A great location where you can walk pretty much everywhere in Achrafieh and the staff are always there to assist. The only letdown is that rooms could have a have better noise insulation. And parking is out on the street. Apart from that, a superb hotel in the heart of the captivating Beirut.

We had a very nice stay in Beirut. The hotel is close to Sassine Square and is very close the ABC, St. Nicolas Cathedral, Gemmayze, Sursock etc. It is also in a very safe area and is also close to downtown. I would definitely stay here again plus the staff are just so very nice and accommodating...typical Lebanese hospitality at its finest!

Friendly staff, good breakfast and great location

Simply Amazing

I liked the way the staff showed their help and support, their welcoming style. The hotel is clean, cosy and very quote. Breakfast is good and the outdoor place is very quite and nice. I loved it.

This is the widest hotel ever that I stayed in entire my life. 1st of all. Their beds are not conformable even I changed the room all the beds are not comfortable. Their pillows are not conformable. The phones in all the rooms are broken. The bath rooms are broken and too old. Shower Faucet was broken. Toilet Faucet was broken. No Room services. Ect. For the amount that I paid and too expensive I blamed myself. Also their elevator is too small and too slow and too old.

They are doing a great job in view of the situation they are in. Really great place

Excellent staff 👍

Hotel de discreta calidad. Perfecto para negocios. Lobby y restaurante ok pero nada de grandeur que debería tener un 5 estrella. Habitación discreta medida pero cama un poco incómoda. Desayuno insuficiente pars ser un 5 estrella y de calidad no excelente. Está bien por negocios pero no lo recomendó para vacaciones

I’m surprised they are 5* No coffee machine, no water bottles in the room The room outdated and the hotel need renovation

This is a great quiet hotel in an excellent location. The price was very reasonable. The rooms are small but well-appointed. The staff is friendly. The pool is relaxing and very cold as I prefer. I've stayed here before, I will stay here again, and I will reccomend the hotel to friends and family.