Shower water was dirty Do not disturb was on the door Some one try to open my door

Staff were awful

Good place to stay but beds are extremely firm. Just be prepared.

So poor after going there to stay after 11 years still the same and lacking In condition in room doors in bathroom gets jammed got stuck 4 times never sent a fly to fix it seems like a ghost house now

Bathroom was in poor condition, the toilet plunger was broken and when reported nothing was done about it Bed springs were solid and dug into my skin Ordered room service, paying premium i expected decent meal, less then adequate Chicken was tiny portion with most uneatable as it was burnt, when complained to room service it was pretty much tough luck its been charged on our system and you cant complain at reception as they cant do anything. For the amount of money paid the experience was very poor..avoid this place

Its not a 5 star hotel and they want extra money for early check in

stay was very good...food was awesome.... excellent hospitality

Realty bad managements don't waste your money and time

really bad customer service. bad managements

Bad customer service

really bad managements

first of all this hotel wifi does not work at all. its really slow if your working from hotel good luck. also red water is coming out from shower. you can not bring any outside foods inside hotel. overall experience this hotel was good just bad wifi which i really needed. I'm a software engineer and i really needed it.

Big room, very clean and comfortable

The professionalism of the front desk and sincerity towards client was lacking.

Great location. Size of room was good. But needs a clean up, bit of tlc.

Hotel was okish, not 5 star. Hard to sleep at night with the traffic noise and constant beeping. 3 star feel.

Very pleasant and welcoming staff members, polite and helpful.

The property was in a bad state of repair, carets were torn, ceilings had mould, furnitures were damaged and bathroom was horrible. Literally had to perfom acrobatic manoeuvres in the shower, as the shower head would only spray out water sideways. And hot water was only available between 8am and 6pm. After that, you have to ask reception for hot water. Certainly not the 5 star hotel is claims to be.

The hotel staff was very friendly and helpful

The hotel is in a goo but location in Sylhet but needs updating. The beds are not that comfortable but the WIFI has been improved.