Rating & Review Keseluruhan AmericInn by Wyndham Boiling Springs Near Gardner Webb U

Hotel was pretty. However it had a very old musky smell throughout. Not many extras in the room such as cups in the bathroom etc.

I had to cancel due to i correct info given by Expedia so I need my money refunded asap

They started replacing the roof around 6:15am with no warning from the staff.

I stay here every time I visit my grandson

We had an amazing stay! It’s our third time staying here

Washroom was dirty. Bathtub tap was leaking all during the stay. At 6:00 am, roofers showed up a woke us all up with the noise from them working. Very unprofessional and unacceptable.

It’s fine

My 2 adult children and I drove to the Shelby area for a funeral. It was an 8 hour drive. The hotel staff was amazing and let us check into our room early. We arrived on Friday and left Sunday. The only issues we had were due to no fault of the hotel or staff. A guest apparently booked several rooms and had a child's birthday party in the indoor pool area. Due to the volume of parents and children, we were unable to enjoy the pool area which was disappointing. Friday was not the issue but the pool was completely full all day and into the night on Saturday. Also due to having a full hotel over the weekend, no breakfast was available.

Pool was not clean and not clear. Most items at breakfast buffet were out of order or not in stock. Old facilities with remotes held together with tape. No clean towels available when requested from front desk. Outside yard was not well kept, and trash cans overflowing

Everything was great

Not good, old hotel, smelly, bed bugs...

This place nice and staff are helpful and super friendly

Breakfast was poor., selection maintenance.

Front staff Chris at night he was amazing! Check in was so easy , staff was all around amazing. The room staff was great and the pool and hot tub was so relaxing I give it a 10/10

The staff is very nice it is clean and it close to drive into Shelby also the indoor pool for my grandson.

Overall good syay clean rooms

The staff was very nice an helpful

Very friendly staff!

It was horrible

Two floors and no elevator is not a normal situation as travellers often carry big suitcases. Carpets in rooms are not ideal and hopefully will be removed at next round of renovation. Way too expensive. It is taking advantage of little competition in the sector.