Rating & Review Keseluruhan Kenzi Sidi Maarouf Hotel

Très satisfait sur le global, on rapport qualité prix.

Séjour correct, voituriers et serveurs disponibles, discrets et professionnels, dommage que les petits déjeuners ne soient pas à la hauteur tous les jours ( viennoiseries de la veille deux jours sur cinq), bémol également concernant la chambre (propreté décevante, il manque très fréquemment un « service » exemple serviettes / gel douche/ eau….) est-ce par manque de temps, d’économie, de formation ou de rigueur ???? Dommage car nous poursuivons notre séjour dans un autre hôtel

There were no surprises, everything was excellent. Only the pool was being under renovation. Good location between the city and the airport. Near the hotel is a tramway station and a waiting point for small taxis. Sidewalks around the hotel are top, but not everywhere.

This hotel was right in between downtown and the airport, while they don’t have a shuttle you can communicate with the front desk and they will get a car to pick you up at any time you request! After a long trip throughout Morocco it was nice to be in a hotel with a full bar:) the rooms were spacious and comfortable and would recommend to anyone!

It was conveniently located close to business district. The friendliness of the staff was excellent. Breakfast, buffet style , was sufficient. Dinner had optines buffet style or a la carte, prices are reasonable. Spa was good with enough choices for a stay. Staff throughout the stay was very helpful.

Great stay and very kind and helpfull staff, would stay again for sure

This should be rated at 3 star not 4 (they have a pool). The AC in my room did not work properly, air conditioner was running but did not cool the room. Unpleasant sleeping experience. All the noise from hallway people talking, door closing you can hear in the room. Not a great experience.

Same issue as last time with the air con not being fixed and left unfixed after several requests over the 2 days. Other than that when it did get finally fixed, the regular staff were back and absolutely splendid ti be around.

Chambre spacieuse avec une literie confortable. L'hôtel est situdans une zone avec peu de restaurants mais proche du tram. Attention à bien mettre le soir le panneau pour refuser le ménage sous peine d'être réveillé le lendemain matin.

Personnel au top !! María a été d une gentillesse incroyable et ça ça change tout merci beaucoup à elle … Il y a eu un problème avec la piscine qui n était fonctionnel le jour où on a séjourner dommage mais l hôtel a été commerçant nous a offert le petit déjeuner et permis de nous baigner à la piscine d un autre hôtel à côté .. Le cadre est reposant et la vue splendide nous avions la suite sirocco je la recommande !!

Karim at the front desk was so disrespectful, when I asked him to upgrade my room since i am platinum on Expedia he just laughed and didn’t say anything. We booked a city view and got a view of the next building. If your Moroccan wallah don’t come here so disrespectful they only nice to people out of the country.

Das Hotel ist super, das Personal sehr nett und hilfsbereit , 7 km von der Moschee Hassan II entfernt , die Einrichtung ist schön und hat ein Urlaubsfeeling , das einzige Manko das Gym könnte man vergrößern und manche Geräte erneuern

Staff could have been more helpful. When the AC did not work I has someone work on it while I’m in the room rather than transfer me rooms and then after he couldn’t fix it then transferred me. Incredibly incovnenient. AC not working in a lot of the property, there was old hun on the carpet and when I called for water at 2 am nobody would bring me some which has never happened at a 5 star. I suggest a better hotel chain. Poor management.

Nice hotel 5*

Todo correcto. Bien limpio y servicio profesional

Assez déçu de cette seconde expérience, des problèmes avec le service IPTV qui offre les chaînes à la télé, avec des messages d'erreur sur certaines chaînes, devoir insister pour obtenir du papier toilette ou du savon, dommage, mon premier séjour en 2023 était bien meilleur.

C’était horrible J’ai séjourne dans cette hotel 5 fois durant cette année Les anciens séjours c’était corrrect Mais cette fois ci j’ai une chambre avec un son d’égout toute la nuit. On a pas pu dormir suite au bruits provenant de la chambre juste à côte (insonorisation catastrophique) Sans parler qu’ils n’ont jamais eux l’amabilité de faire un geste commercial avec un client qui vient assez souvent !

The staff at the reception were very nice and helpful. Two of the receptionists, Loubana and Asmara, went out of their way to make sure that we had a nice stay. The rooms were also spacious and well maintained. The only negative was the lack of dining options near the hotel

Now the 3rd time I’ve stayed as genuinely have a great time whenever I’m there and the staff are exceptional

The staff was really helpful and the room was extremely clean! Beautiful hotel. The only downside it is not walkable and far from the tourist areas, overall very amazing hotel !