Rating & Review Keseluruhan Wheeling Island Hotel-Casino-Racetrack

We planed a 4 night stay at this property to golf and see the dog races. If staying there for one night the hotel is fine otherwise plan to stay elsewhere and drive to the casino. The rooms lacked refrigerators and the beds were not comfortable. There were also no breakfast options. The employees though helpful and pleasant all had the worst looks on their faces. We never once came across an employee with a smiling face. The buffet was nice but not worth the cost and again the employees standing staring at you with terrible looks on their faces made it uninviting. Their nice restaurant had excellent food but a terrible environment. An employee was slamming plates and cups so loudly we couldn't hear each other speak. A 400lb man constantly did laps around the floor and he did no look professional. For the cost of this restaurant the environment should have been better. We definitely regretted our stay there and will never do it again. If we had stayed elsewhere and then visited the casino our trip would have been much much bettter.

I stay there occasionally for work during the week. TV’s are new, internet is fast, Beds are comfortable, Blackout shades work well, rooms are clean, AC/Heat work extremely well. If you like to gamble, there’s a casino with $10 minimum BJ tables that always have open seats. Food court stays open late and has some ok options with the pizza being my favorite choice. I would stay away from the cheese steak tho. I wish they would add microwaves or mini fridges, and some of the shower heads need to be replaced. Other than that, everything is super solid. Great quality for the price.

Clean comfortable room. Easy access quick check in. Very much enjoyed my stay

Loved my stay there

You would think if you reserved a king deluxe room, You would have a mini fridge for drinks or to keep left overs cold ..And your tub drain for a bath would be in the tub ..and drained correctly when your have to shower,and not have two inches water in it while showering and the exhaust fan should be running too..and a microwave would have been nice to have .

Upon entering the room, there was a faint smell of cigarette smoke even though this was a non smoking room. The toilet handle stuck each time, and the sink collected water when I used it. Overall the room was clean, comfortable and quiet. My ID was expired and security would not let me join friends in the restaurant, which was about 20 steps away. I’m not a gambler so other than that, it didn’t really affect me…I think they need to rethink this , and maybe they would do more business. There were hardly any people there. I’m sure they make $$$ hand over foot on those who are regulars though. Overall, the staff was not very friendly , and I was not thanked upon checking out. Downtown Wheeling was quaint & we ended up at Jack & Ella’s instead which was quite delicious! This is my honest review.

Comfy beds, close to capitol theater where we saw a concert. I’d stay again for sure.

Very nice room. Convenient location. The men in the room next to me made an awful lot of noise, and that may preclude a return trip.

Easy check-in, nice staff

Nice quality hotel for the price. Convenient parking and easy access. The Point restaurant was also a pleasant surprise with good food and great service.

Nice room at the casino

7th floor hot water took a LONG time to arrive. No drinking cups in room. Hair dryer was poor.

everything

Very nice hotel. Comfortable and clean. Staff friendly.

I need an immediate return of my money. Even though I submitted my reservation and noted that we have individuals under the age of 21 with us, apparently they individuals under the age of 21 are not allowed to stay at the hotel. This was not noted at any time during the reservation process. We were advised that this happens all the time and that the marketing department refuses to inform people when they make reservations. Super frustrating.

Room was a little outdated but VERY clean. Quiet & comfortable.

Fun and exciting. Some machines were down, but they were fix things up.

For the price and the fact that it's a casino, should be a nicer place to stay. No refrigerators, microwave, coffee maker with condiments. Whoever cleaned the room prior to my stay missed the window and there was something very disgusting on it.

We needed a conveinent place for an overnight after seeing a show in Wheeling. The Island was very affordable for the night. The room and property were clean and the staff was very pleasant. Abbey's is a GREAT place to eat just down the road.

Expedia sucks