Rating & Review Keseluruhan The Royal Hotel

Beautiful old hotel but in need for renovation. Positives: 1) Location is nice in Ventnor. 2) Small nice swimming pool outdoor. 3) Staff at the breakfast. 4) Free parking and free EV charging point. Negative: 1) Need renovation

We had a fabulous 3 night mid-week stay. Our room was spacious and comfortable. The staff were attentive and really friendly and the food in the restaurant was exquisite. We had intended to find other places to eat during our stay but the food was so good here there was absolutely no point. I would highly recommend this hotel.

Lovely place to stay, walkable, clean and quiet

Great. We loved it

A lovely hotel, spacious and beautiful rooms and the comfiest of beds. We’ll definitely be back.

Lovely hotel with good price including breakfast!

Our stay at the Royal Hotel was very enjoyable. The staff, food and accommodation was first class. This is a beautiful vintage hotel which maintains a high standard in all areas. The beach and carpark are both a short walk from the premises.

Thank you for early check in....loved comfy bed.....

Peaceful, quiet, relaxing with very helpful staff

The welcome at The Royal was second to none. The staff could not have been more helpful and friendly.

Parking our vehicle was quite difficult with a limited number of spaces which were difficult to navigate. We did enjoy sitting outside in the garden enjoying refreshments. We did like Ventnor and the Isle of Wight.

I received The Royal Treatment at The Royal thanks to the outstanding service provided by the manager, Seda, and the wonderful wait staff in the hotel's restaurant! Excellent location too! Yes, I highly recommend The Royal!

I felt comfortable and at home in the hotel. The staff were friendly and obliging. There is something very speckial about the Royal and that's why I have stayed more than once.

Very friendly restaurant staff. Reception team efficient and very helpful. Asked us about a ramp for my son's wheelchair anytime we came in and out of the hotel. Afternoon tea was an excellent experience. Since covid this is the 1st place that did housekeeping which really made us feel we were on a holiday.

An extremely lovely hotel great staff and beautiful food.

I booked late so the restaurant was fully booked but they made space for me in the conservatory. The staff could not be kinder or more helpful. The food is outstanding. I always look forward to returning.

Staff excellent… bathroom of our room was tired in places, nice atmosphere and great food

Very comfortable hotel which has elegant gentility which we hope is preserved by the future owners. The staff were efficient and friendly. Enjoyed our stay so would thoroughly recommend this hotel

Avoid room 17 and presumably a few more rooms affected by the presence of the kitchen extractor fan just outside their windows. I didn't mind the pretty awful view on the back of the hotel but this extractor fan came on every morning at 7:00 and wasn't turned on until they had finished the dinner service at night. Not much chance to get any sleep when it's on. Very unsympathetic response when I asked to be moved, clearly used to people complaining and as they were apparently full nothing they could do. Overall the hotel looks tired and in need of a complete refit. Food was quite disappointing too, breakfast very average, dinner not up to much and service erratic. Shame that such a lovely building in such a nice setting is being let down by a lack of investment and uncaring staff. Not that many alternatives in Ventnor so I feel they're just not interested in trying any harder.

Enjoyed the location and surroundings. Particularly impressed with the service provided by the staff and the high quality of the food.