Rating & Review Keseluruhan Brandon House Hotel

Good stay

Quick one night stay between Dublin and Waterford. Very friendly and accommodating staff. They appeared to be short staffed although said they were not.

Over priced Hotel with poor service from some of the staff who are more eager to close the spa/gym and go home than to assist guests. check in time is 4pm then the spa/gym/pool was denied to us at 7.15pm then check out at 12 that does not allow you much time to use the facilities especially considering the breakfast room is not big enough to seat guests and we were asked to wait 30 mins for a table/entry to breakfast. I don't wish to stay here again. special shout out to the breakfast chef who made generous omelettes very well.

No lift to upper floor was a bit of a pain for us. It might put us off staying in the Brandon House again. ((We're senior citizens with multiple ailments). The only other complaint is that there was no "comfortable" chair in the room for reading, PC work etc. The straight back chairs provided were not comfortable, more like dining chairs. On the plus side, the food was excellent & the staff were most helpful & friendly. The decor was intriguing & grounds were so interesting. Just put in a lift!

Very beautiful property and would have liked to stay there longer if we had had more time in this area!

Great hotel and really friendly room service staff. The breakfast is excellent but needs better juices. It can be hard getting a refill as no one is carrying a coffee pot around on s regular basis.

We enjoyed out time. The beds were a bit soft but otherwise we were happy with eveything. Staff were very friendly and accommodating. The pool and gym were really nice.

Great food

Assualtee in error by a receptionist/door person

I liked everything about the stay and will be using again in May 25

Friendly staff willing to help with any questions and concerns. Dining experience was excellent.

We had a fantastic weekend at Brandon Hotel. From the moment we arrived we were warmly greeted by the friendly staff. We did enjoy the gym, sauna and pool area. Our family room was spacious and beds were really comfortable. The food at the breakfast buffet was good, fresh and diverse. Something for everyone. According my son he had the best hot chocolate :) Overall this weekend was an absolutely treat for the family. Highly recommend for a relaxing family getaway!

We had a lovely stay at Brandon House Hotel, and there's a lot to like about the place. However, it's simply not a four-star hotel and the expectation as such let it down for us. The old library bar is beautiful, the view from the hotel is gorgeous and the staff were all very good - but everywhere had a feeling of being neglected, from the rising damp on the walls in the breakfast room to the many functions that didn't work in the leisure suite and the smell of damp throughout. Both the room rate and the library bar food were priced as a fancy place, but for that money I expect quality throughout. I hope the renovations will be extensive, because the place has plenty of charm and potential!

Fantastic stay, peaceful and staff as always so helpful and friendly.

Rooms were outdated carpet was loose bathroom was updated but the rest of the room hasn’t been touched from the 1970’s.

Beautiful view of new Ross with an excellent spa, sloas croai, lovely family atmosphere and lots to do in the area, staff always welcoming.

Comfortable room. Great spa facilities. Lovely grounds.

Nice Grounds. Nice Receptionist on Day1.Good bed. Awful scrambled eggs, rubbery and watery I have an electric car.The hotel do not ask their customers if they have an EV. A customer blocked both chargers, the hotel were very unhelpful finding this customer. No Aircon and room fan was very small.

The outside was really nicely presented. The rooms need updating, more plugs, usb plugs.

Recently in New Ross for the Kennedy Summer School which is an annual event in the town and stayed in the Brandon House Hotel, this hotel is certainly a very fine hotel, with excellent food and equally great staff such as Alison, Chris, Jennifer, Killian and Mark. I treated myself to a spa treatment with staff member Brea, and she certainly knows her business, I felt very relaxed and comfortable during my treatment. Brandon House Hotel is an amazing hotel with excellent staff, high standards and some lovely views of the area. In all departments, I would give it 10/10 🌟🌟🌟🌟🌟 and special mention to Chris for going above and beyond the call of duty to ensure his clients are well served 🌟🌟🌟🌟🌟🌟🌟 Greg Doyle has set the bar high when employing good people including Alison in Food and Beverage Management as she is worth her weight in gold! I definitely will be back as a regular guest 😁