Rating & Review Keseluruhan Hilton Garden Inn Hobbs

Wonderful Stay!

The jacuzzi area doesn't work

The restaurant and aesthetics were amazing!

Loved our stay!

Good staying

Super clean and quiet.

Nice

Friendly staff, clean rooms, all very nice.

The rooms were so disgusting. They had a terrible odor. I was changed. Rooms and it was no better. The heater didn’t work.

Terrible service, booked hotel stay through Expedia received confirmation. Arrived at the hotel and the receptionist told me we didn’t have a room.

Very comfortable

There for softball quick and easy to the ballpark

Close to casino

Nice staying

Staff was incompetent. Worst I’ve ever experienced.

The staff lacked customer service skills, they need training on how to treat customers. I couldn’t even get the receipt at check out, the person at the front desk said that they were not allowed. We always stay at Hilton, never encountered such staff, actually I have never wrote anything like this.

Ashley helped me check into my 6 rooms and was absolutely fabulous…..she is a true asset to your company

Great service all around

We had 2 problems, first one we encounter is the room we got had ants. So we had to be moved to another one, and also we stayed Friday to Sunday, I placed a big bag of trash outside the door, (we had ordered food Friday night when we arrived) and the bag was still there when we left Sunday! Maybe other guest do same thing and that is why ants get there! Asked for more towels and did not get them. On the other hand. Front desk staff was very helpful when we told them about the ants. The lady moved us right away.

Cant get an invoice. Incompetent service.