Rating & Review Keseluruhan Earl's Regent Kandy

From the reception we didnt hav good service and they were action or treating us like dont care. Resturent service was quite good and room was clean but outside of the room was not cleaned

Room service Restaurant food is over price with less quantity and less variety.

As well as last year the staff make you more than welcome! The rooms are beautiful, the food is very good and the staff extremely friendly and very helpful!!! This won’t be my last time there!

Safe and beautiful hotel

Excellent

とてもキレイに掃除されて行き届いたサービスでした。レセプションスタッフも丁寧に対応して気分良かったです。部屋も綺麗で広くアメニティもありました。また滞在したいです。

very clean and comfortable

Great price at USD55 per night (very few tourists). A bit out of town, up the hill - so you'll need a vehicle. Well maintained small pool. Reasonable food options at hotel, but no other obvious food venues nearby. Acceptable espresso by Sri Lankan standards. Seemed like a section at the front of the hotel was under construction, but it was quiet & peaceful. DO NOT CONFUSE this with their second hotel (Earl Regency) which is a 5* hotel at Tennekumbura about half an hour away.

깨끗한 시설 및 청결도 파티 및 결혼식으로 인한 소음발생 인터넷이 느림

Fint hotell och bra dusch ! God frukost, middag och härligt med pol’

It was a great experience. Loved the room , ambiance and the service. Highly recommend.

Fantastic hotel with amazing service and hospitality!

Hotel is at a quiet location bit further away from city. Rooms are spacious and clean. Staff is very friendly but slow to attend for queries. Very good breakfast and dinner with adequate selection of Western, Sri Lankan and Indian food. Outside dining is great. Overall nice little hotel and would definitely consider going back again.

Is well maintained, polished and very clean . Staff courteous especially the Manager who was keen to please the guests

Room was ok in size. Bed is not too comfortable. We are in the corner room so the Mountain View ain’t that nice. Toilet was small and no soap and toiletries dispenser. Shower water goes out from the cubicle. Mirror light was flickering. No bathrobe but they gave slippers when requested. One staff helped for the airport transfer. Thank you. Parking is always full but manageable. They will give you 1 key card even requested for 2. Breakfast buffet has good food choices and taste is ok. No hostess showing seats to guest. Overall ok but expected more great service and proactive approach.

Vaue for money .. Easy access to main attractions around Kandy city ....

The AC in the room wasn’t working for both nights and the engineers came 3/4 times and kept on saying wait for 30/40 minutes and it will start working and at the end they mentioned that this part of the hotel is under renovation and gave an option passed 11pm to change the room when we were nearly sleeping.

Front office behavior very poor. Other than front office services and facilities are excellent.

Love this place! We had to do a last min hotel change due to no parking at our first hotel. This was 100x better, we got a luxury room and treat really well from start to end. The food was really good and a decent variety! Service was great and rooms very clean! Only a short distance away from the town!

Excellent views, room and restaurant.Pool was too small and bar similarly was tiny. It is a drive away from tourist attractions but this .meant we were well rested in peaceful surrounds.