Room was nice and manager on duty very helpful.

Hotel a little out of the main centre but only takes ten minutes to walk there. Near a bus stop to the station. Everything felt new and efficient. Room quite expensive, maybe because there aren't lots of hotels in Lugano. Room itself was sizable.

Katie who served the breakfast, was incredible and very welcoming.

Everything was walkable. Good links to bus stations especially with the Ticino ticket that gives you free public transport. I wasn’t aware of this until the concierge informed me. Room was nice enough and breakfast had enough options.

Très bien très propre Idéal

Very little hotel. All was good. Fridge and kettle in room. Superclean. Only downside was the hard bed.

Excelente hotel! Funcionários muito atenciosos.

Super service & gut platziert.

Gutes preisgünstiges Hotel, sehr sauber, gut gelegen.

Hôtel très biens mais service peu chaleureux

Wunderbar

Sehr freundliches und zuvorkommendes Personal.

Siamo stati malissimo, la struttura è modesta in un posto brutto, per risparmiare, forse perché senza clienti, hanno abbassato la temperatura delle camere, abbiamo trascorso una notte al freddo. Il commento della reception è stato: prossima volta vi diamo una coperta in più, come se uno andasse in bagno con la coperta o col cappotto. Vergogna

Excellent experience

Good basic services without extras.

Confortable, moderne, excellent petit déjeuner, arrêt de bus à l’entrée. Le personnel est un peu en dessous, pas très pro.

Modernes Zimmer und sehr freundliche Dame beim Frühstück. Kann es nur weiter Empfehlen!

Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.

Nice hotel

Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.